A
PROJECT
REPORT
ON
“Analysis of Marketing Strategies of E-Broking”
45 days summer
training project with
INDIA ADVANTAGE SECURITY LTD
Submitted
by:
Sunil kumar dadhich
MBA - III Semester
POORNIMA SCHOOL OF BUSINESS MANAGEMENT
ISI – 2, RIICO Institutional Area, Goner Road,
Sitapura, Jaipur
POORNIMA SCHOOL OF BUSINESS MANAGEMENT
(ISI-2, Goner Road,
Sitapura, Jaipur)

CERTIFICATE OF
Summer training
during June – July, 2010
Certified that Mr. Sunil kumar dadhich, student of Master
of business administration, III semester has submitted his report on “Analsis of marketing strategies of E-
Broking ” after successfully
completing the summer practical training at ‘INDIA ADVANTAGE SECURITIES LTD ’ from16th May to 1st July
2011, towards fulfillment of the syllabus requirement prescribed by Rajasthan
technical university, Kota for MBA III semester Paper.
Dr. R P Rajoria (Director, PCE)
Manoj Gupta (Director, PIET)
Vandana Sharma (Director, PSOM)
Mohd. Rizwanullah (Director, PSBM)
ACKNOWLEDGEMENT
The path to success is never so smooth
and simple to achieve. However, our learning’s and motivation by our close ones
and our mentors helps us to reach beyond our potential. My Project would remain
partial without acknowledging people who encouraged me to achieve a milestone.
I would also like to thank Mr.
R.K. Agarwal, Advisor and the supporting staff of Department of Management
Studies, Poornima School of Business Management for their help and cooperation
throughout my project.
I express my sincere thanks to my project guides faculty,
Department of Management Studies for guiding me right form the inception till
the successful completion of the project. I sincerely acknowledge them for
extending their valuable guidance, support for literature, critical reviews of
project and the report and above all the moral support they had provided to me
with all stages of this project.
I would like express my heartily
thankfulness to Mr. JAIPAL (…………………). I
am also thankful to Mr. …………(Head of
F&A). He has given me valuable guidance and other information for the
preparation of this report.
Finally I would like to thanks to all
the staff of his company for extending their helping hands whenever I needed.
(Signature of student)
SUNIL
KUMAR DADHICH
MBA (III rd SEM.)
DECLARATION
I “SUNIL KUMAR DADHICH”
Student of MBA, POORNIMA SCHOOL BUSINESS MANAGEMENT JAIPUR “Analysis
of Marketing Strategies of E-Broking”. In Partial Fulfillment of MBA Degree Course in INDIA
ADVANTAGE PVT LTD is my Original Work.
(SUNIL
DADHICH
PREFACE
Quite frequently these days’ people
talk of practical knowledge, both in academic institutions and outside. At each
and every aspect in life we require some sort of theoretical and practical
knowledge too.
It means only classroom lecture may
not be enough to get the proper knowledge either in the business field or
social life.
Keeping all this in view, the present
report has been written for the promotion the brand position of INDIA ADVANTAGE in the highly competitive environment and to study the consumer
behavior by working as a promoter at Modern Trade Centers.
I am grateful to all those who have
helped me in the successful completion of this report.
I hope I have tried my level best in
making this Report.
If there is any error, in this Report
I want to apologies for that.
CONTENTS
v
Introduction to the Industries 7
v
Indian Stock Market 21
v
Major players the Broking industry in India 27
v
Introduction of the company 28
v
Products of
INDIA
ADVANTAGE Broking 33
v
Fundamental Services 41
·
Technological
Services
·
Commodity
Services
v
About the other companies 48
v
Comparative Analysis of the company 52
v
Market share of
INDAIN ADVANTAGE 53
v
Limitations 55
v
Study of Selected research problem 60
v
Description of terminology used in Broking
company 67
v
Research Methodology 81
v
Data Analysis and Interpretation 85
v
Findings and summary of learning experience 96
v
Achievement 99
v
Conclusion 100
v
Recommendation 101
v
Questionnaire 102
v
Bibliography
109
OBJECTIVE OF THE STUDY
Main objective of the project is to find out the strategies of different
E-Broking firms and evaluate them. Project is about to penetrate the
competitors of INDIA ADVANTAGE LTD. Conclusion of this project can give an idea
of strategies of different companies which may be helpful to the company. Now
days all the broking companies in India are trying to establish
themselves in the competitive market. They are introducing innovative marketing
Strategies to survive in the market. Many other private companies are
looking to enter in the Indian Broking market .so it is very essential to a
company to innovate their marketing strategies in terms of
·
Well educated and capable employee in the agency
·
Marketing of their products
·
Deployment of their products
·
Targeting the right and potential customers
·
Differentiating from other companies
·
Future plan of the company
This study
consists of to find out the marketing strategies of different Broking companies
which are the competitors of INDIA
ADVANTAGE LTD.
Introduction
to the Industry
THE HISTORY OF INDIA E-BROKING INDUSTRY
The first publicly issued security can be tracked
back to the fourteenth century in Venice
where the government made the first known issue of bonds. These government
securities were purchased by merchants and landowners as investments.
In and around 1750s in England, traders in the shares of
early companies would commonly meet in Jonathans Coffee House to trade shares
and make business deals. Early share bids and offers were written on the Coffee
House walls and the trading process was highly unregulated, with insider
trading forming the basis for most investment decisions.
By 1773, Trading Clubs had formed, and in 1801 a
group of traders raised 20,000 pounds to build the London Stock Exchange in Capel Court. A
similar process was occurring in America. By the early 1790s many merchants
had begun trading shares. Just as in London,
these early traders often met at coffeehouses in an informal environment.
In 1792, 24 Brokers who each paid $400 for a
"trading seat" signed the Buttonwood Tree Agreement. This agreement
outlined the regulations under which shares could be bought and sold. These
regulations formed the basis for trading rules that
Still exist today and led to the formation in 1817 of
the New York Stock Exchange. Much water has passed under the bridge since then
and we forward all the way to late 1990s.
By late 1990s, most of the stock exchanges had been
automated, and the “open outcry” method of trading was the thing of the past.
Most stock exchanges began to use computers to replace floor traders. Floor
traders take phone and computer orders from brokers, and negotiate a trade with
stock specialists at trading stations on the trading floor. The internet orders
placed by clients are first processed and authorized through the stock brokers’
computer system before being automatically placed on the stock exchanges’
computer systems. This period saw the rise in popularity and acceptance of
online stock broking.
India Advantage was established to
perform these core functions three decades ago. Prior to this, it operated as
M/s Mehta Investments, founded by Mr. Pravin Mehta, Chartered
Accountant in 1990. It is under the able guidance of Mr.
Mehta, the Chairman and Managing Director, that India Advantage is
today reaching new heights in financial consultancy. India
Advantage was founded with a vision of creating a “ONE-STOP-INVESTMENT
SOLUTION PROVIDER TO ALL INVESTORS”. Strong team of qualified and experienced
professionals is the key success of our organization. With latest IT
infrastructure set-up we provide hassle free connectivity and fastest trading
platform. It is backed up by focused professionals. We have catered number of
clients by giving end to end wealth solutions. We are based
on the principles of highest standards of
excellence, ethics, efficiency and professionalism.
Introduction
Meaning of stock market
A stock
market is a private or public market for the trading of company stock and derivatives of company stock at an agreed price; both of these
are securities listed on a stock exchange as
well as those only traded privately.
Trading
Participants in
the stock market range from small individual stock investors to
large hedge fund traders, who can be
based anywhere. Their orders usually end up with a professional at a stock
exchange, who executes the order.
Some exchanges
are physical locations where transactions are carried out on a trading floor,
by a method known as open
outcry. This type of auction is used in stock exchanges and commodity exchanges where traders may enter "verbal"
bids and offers simultaneously. The other type of exchange is a virtual kind,
composed of a network of computers where trades are made electronically via
traders.
Actual trades
are based on an auction market
paradigm where a potential buyer bids
a specific price for a stock and a potential seller asks a specific price for the stock. (Buying or selling at market means you will accept any ask price or bid price for the
stock, respectively.) When the bid and ask prices match, a sale takes place on
a first come first served basis if there are multiple bidders or askers at a
given price.
Stock market index
The movements of
the prices in a market or section of a market are captured in price indices
called stock market indices, of which there are many, e.g., the S&P, the FTSE
and the Euronext indices.
Such indices are usually market capitalization (the total market value of floating capital of
the company) weighted, with the weights reflecting the contribution of the
stock to the index. The constituents of the index are reviewed frequently to
include/exclude stocks in order to reflect the changing business environment.
Derivative instruments
Financial innovation has brought
many new financial instruments whose pay-offs or values depend on the prices of
stocks. Some examples are exchange-traded funds (ETFs), stock index and stock options, equity swaps, single-stock futures, and stock index futures. These last
two may be traded on futures
exchanges (which are distinct from stock exchanges—their history
traces back to commodities
futures exchanges), or traded over-the-counter. As all of these products are
only derived from stocks, they
are sometimes considered to be traded in a (hypothetical) derivatives market, rather than the (hypothetical) stock
market.
The Bombay Stock Exchange
The Bombay Stock Exchange
Limited (formerly, The Stock Exchange, Mumbai; popularly called The Bombay Stock Exchange,
or BSE)
is the oldest stock exchange in Asia. It is located at Dalal Street, Mumbai, India.
The Bombay Stock Exchange was established in 1875. There are around 4,800 Indian companies listed with the stock exchange[1], and has a significant trading volume. As of August 2007, the equity market capitalization of the companies listed on the BSE was US $ 1.11 trillion [2]. The BSE SENSEX (SENSitive indEX), also called the "BSE 30", is a widely used market index in India and Asia. It is located at Dalal Street, Mumbai, India.
The Bombay Stock Exchange was established in 1875. There are around 4,800 Indian companies listed with the stock exchange[1], and has a significant trading volume. As of August 2007, the equity market capitalization of the companies listed on the BSE was US $ 1.11 trillion [2]. The BSE SENSEX (SENSitive indEX), also called the "BSE 30", is a widely used market index in India and Asia. It is located at Dalal Street, Mumbai, India.
Bombay Stock Exchange
was established in 1875. There are around 4,800 Indian companies listed with
the stock exchange[1], and has
a significant trading volume. As of August 2007, the equity market capitalization
of the companies listed on the BSE was US $ 1.11 trillion [2]. The BSE SENSEX
(SENSitive indEX), also called the "BSE 30", is a widely used market
index in India and Asia .
National stock Exchange
The National Stock Exchange of
India Limited (NSE), is a Mumbai-based stock exchange. It
is the largest stock exchange in India and the third largest in the world
in terms of volume of transactions[1]. NSE is
mutually-owned by a set of leading financial institutions, banks, insurance
companies and other financial intermediaries in India but its ownership and
management operate as separate entities[2]. As of 2006, the NSE
VSAT terminals, 2799 in total, cover more than 1500 cities across India [3]. In July
2007, the NSE had a total market capitalization
of 42,74,509 crore INR making it
the second-largest stock market in South Asia in terms
of market-capitalization[4].
The National Stock Exchange of
India was promoted by leading Financial institutions
at the behest of the Government of India,
and was incorporated in November 1992 as a tax-paying company. In April 1993, it was recognized as a stock exchange
under the Securities Contracts (Regulation) Act, 1956. NSE commenced operations
in the Wholesale Debt Market (WDM) segment in June 1994. The Capital Market (Equities) segment of the NSE commenced
operations in November 1994, while
operations in the Derivatives segment
commenced in June 2000
Hang Seng Index
Hang Seng" redirects here.
For the bank with the same name, see Hang Seng Bank. For
all other uses, see Hang Seng (disambiguation).
The Hang Seng
Index (abbreviated: HSI, Chinese: 恒生指數) is a freefloat-adjusted
market capitalization-weighted stock market index in Hong Kong. It is
used to record and monitor daily changes of the largest companies of the Hong Kong stock market and is the main indicator of the
overall market performance in Hong Kong. These
40 companies represent about 65% of capitalization of the Hong Kong Stock
Exchange.
A stock market
crash is often defined as a sharp dip in share prices of equities listed on
the stock exchanges. In
parallel with various economic
factors, a reason for stock market crashes is also due to panic. Often, stock
market crashes end up with speculative economic bubbles.
There have been
famous stock market crashes that have ended in the loss of billions
of dollars and wealth destruction on a massive scale. An increasing number of
people are involved in the stock market, especially since the social security and
retirement plans
are being increasingly privatized and linked to stocks and bonds and other elements of the market.
There have been a number of famous stock market crashes like the Wall Street Crash of 1929, the stock market crash of 1973–4,
the Black Monday of 1987, the Dot-com bubble of
2000. But those stock market crashes did not begin in 1929, or 1987. They
actually started years or months before the crash really hit hard.
One of the most
famous stock market crashes started October 24, 1929 on Black Thursday. The Dow Jones Industrial lost 50% during this stock market crash.
It was the beginning of the Great Depression.
Another famous crash took place on October 19, 1987
Function and purpose
The stock
market is one of the most important sources for companies to raise money. This allows businesses to go
public, or raise additional capital for expansion. The liquidity that an
exchange provides affords investors the ability to quickly and easily sell
securities. This is an attractive feature of investing in stocks, compared to
other less liquid investments such as real estate.
History has
shown that the price of shares
and other assets is an important part of the dynamics of economic activity, and
can influence or be an indicator of social mood. Rising share prices, for
instance, tend to be associated with increased business investment and vice
versa. Share prices also affect the wealth of households and their consumption.
Therefore, central
banks tend to keep an eye on the control and behavior of the stock
market and, in general, on the smooth operation of financial system
functions. Financial stability is the raison d'être of
central banks.
Exchanges also
act as the clearinghouse for each transaction, meaning that they collect and
deliver the shares, and guarantee payment to the seller of a security. This
eliminates the risk to an individual buyer or seller that the counterparty could
default on the transaction.
The smooth
functioning of all these activities facilitates economic growth in
that lower costs and enterprise risks promote the production of goods and
services as well as employment. In this way the financial system contributes to
increased prosperity.
Relation of the stock market to the modern financial system
The financial
system in most western countries has undergone a remarkable transformation. One
feature of this development is disintermediation.
A portion of the funds involved in saving and financing flows directly to the
financial markets instead of being routed via banks' traditional lending and
deposit operations. The general public's heightened interest in investing in
the stock market, either directly or through mutual funds, has
been an important component of this process. Statistics show
that in recent decades shares have made up an increasingly large proportion of
households' financial assets in many countries. In the 1970s, in Sweden, deposit accounts
and other very liquid assets with little risk made up almost 60 per cent of
households' financial wealth, compared to less than 20 per cent in the 2000s.
The major part of this adjustment in financial portfolios has gone directly to shares but a good
deal now takes the form of various kinds of institutional investment for groups
of individuals, e.g., pension funds, mutual funds, hedge funds, insurance
investment of premiums, etc. The trend towards forms of saving with a higher
risk has been accentuated by new rules for most funds and insurance, permitting
a higher proportion of shares to bonds. Similar tendencies are to be found in
other industrialized countries. In all developed economic systems,
such as the European
Union, the United
States, Japan and other
developed nations, the trend has been the same: saving has moved away from
traditional (government insured) bank deposits to more risky securities of one
sort or another.
The stock market, individual investors, and financial risk
Riskier long-term
saving requires that an individual possess the ability to manage the associated
increased risks. Stock prices fluctuate widely, in marked contrast to the
stability of (government insured) bank deposits or bonds. This is something
that could affect not only the individual investor or household, but also the
economy on a large scale. The following deals with some of the risks of the
financial sector in general and the stock market in particular. This is
certainly more important now that so many newcomers have entered the stock
market, or have acquired other 'risky' investments (such as 'investment'
property, i.e., real estate and collectables).
With each passing year, the noise level in
the stock market rises. Television commentators, financial writers, analysts,
and market strategists are all overtalking each other to get investors'
attention. At the same time, individual investors, immersed in chat rooms and
message boards, are exchanging questionable and often misleading tips. Yet,
despite all this available information, investors find it increasingly
difficult to profit. Stock prices skyrocket with little reason, then plummet
just as quickly, and people who have turned to investing for their children's
education and their own retirement become frightened. Sometimes there appears
to be no rhyme or reason to the market, only folly.
This is a quote
from the preface to a published biography about the long-term value-oriented stock investor Warren Buffett.[2] Buffett
began his career with $100, and $105,000 from seven limited partners consisting
of Buffett's family and friends. Over the years he has built himself a
multi-billion-dollar fortune. The quote illustrates some of what has been
happening in the stock market during the end of the 20th century and the
beginning of the 21st.
The behavior of the stock market
NASDAQ in Times Square, New York City.
From experience
we know that investors may temporarily pull financial prices away from their
long term trend level. Over-reactions may occur—so that excessive optimism
(euphoria) may drive prices unduly high or excessive pessimism may drive prices
unduly low. New theoretical and empirical arguments have been put forward
against the notion that financial markets are efficient.
According to the
efficient market hypothesis (EMH), only changes
in fundamental factors, such as profits or dividends, ought to affect share prices.
(But this largely theoretic academic viewpoint also predicts that little or no
trading should take place—contrary to fact—since prices are already at or near
equilibrium, having priced in all
public knowledge.) But the efficient-market hypothesis is sorely tested
by such events as the stock market crash in 1987, when the Dow Jones index
plummeted 22.6 percent—the largest-ever one-day fall in the United States. This
event demonstrated that share prices can fall dramatically even though, to this
day, it is impossible to fix a definite cause: a thorough search failed to
detect any specific or
unexpected development that might account for the crash. It also seems to be
the case more generally that many price movements are not occasioned by new
information; a study of the fifty largest one-day share price movements in the United States
in the post-war period confirms this.[3] Moreover,
while the EMH predicts that all price movement (in the absence of change in
fundamental information) is random (i.e., non-trending), many studies have
shown a marked tendency for the stock market to trend over time periods of
weeks or longer.
Various
explanations for large price movements have been promulgated. For instance,
some research has shown that changes in estimated risk, and the use of certain
strategies, such as stop-loss limits and Value at Risk
limits, theoretically could cause financial markets to overreact.
Other research
has shown that psychological factors may result in exaggerated stock price
movements. Psychological research has demonstrated that people are predisposed
to 'seeing' patterns, and often will perceive a pattern in what is, in fact,
just noise. (Something like
seeing familiar shapes in clouds
or ink blots.) In the present
context this means that a succession of good news items about a company may
lead investors to overreact positively (unjustifiably driving the price up). A
period of good returns also boosts the investor's self-confidence, reducing his
(psychological) risk threshold.[4]
Another
phenomenon—also from psychology—that works against an objective assessment is group
thinking. As social animals, it is not easy to stick to an opinion
that differs markedly from that of a majority of the group. An example with
which one may be familiar is the reluctance to enter a restaurant that is
empty; people generally prefer to have their opinion validated by those of
others in the group.
In one paper the
authors draw an analogy with gambling.[5] In normal
times the market behaves like a game of roulette; the probabilities are known
and largely independent of the investment decisions of the different players.
In times of market stress, however, the game becomes more like poker (herding
behavior takes over). The players now must give heavy weight to the psychology
of other investors and how they are likely to react psychologically.
The stock
market, as any other business, is quite unforgiving of amateurs. Inexperienced
investors rarely get the assistance and support they need. In the period
running up to the recent Nasdaq
crash, less than 1 per cent of the analyst's recommendations had been to sell
(and even during the 2000 - 2002 crash, the average did not rise above 5%). The
media amplified the general euphoria, with reports of rapidly rising share
prices and the notion that large sums of money could be quickly earned in the so-called
new economy stock
market. (And later amplified the gloom which descended during the 2000 - 2002
crash, so that by summer of 2002, predictions of a DOW average below 5000 were
quite common.)
Irrational behavior
Sometimes the
market tends to react irrationally to economic news, even if that news has no
real effect on the technical value of securities itself. Therefore, the stock
market can be swayed tremendously in either direction by press releases,
rumors, euphoria and mass panic.
Over the
short-term, stocks and other securities can be battered or buoyed by any number
of fast market-changing events, making the stock market difficult to predict.
INDIAN STOCK MARKET
Thee origination of the Indian securities
market may be traced back to 1875, when 22 enterprising brokers under a Banyan
tree established the Bombay Stock Exchange (BSE). Over the last 125 years, the
Indian securities market has evolved continuously to become one of the most
dynamic, modern and efficient securities markets in Asia.
Today, Indian markets conform to international standards both in terms of
operating efficiency.
Structure
and size of the markets:
Today India
has two national exchanges, the Bombay Stock Exchange (BSE) and the National
Stock Exchange (NSE).Each has fully electronic trading platforms with around
9400 participating broking outfits. Foreign brokers account for 29 of these.
There are some 9600 companies listed on the respective exchanges with a
combined market capitalization near $125.5bn. Any market that has experienced
this sort of growth has an equally substantial demand for highly efficient
settlement procedures.
In India 99.9% of the trades, according to the National Securities
Depository, are settled in dematerialized form in a T+2 rolling settlement
environments. In addition, trades are guaranteed by the National Clearing
Corporation of India Ltd. (NSCCL) and Bank of India Shareholding Ltd. (BOISL),
Clearing Corporation houses of NSE and BSE respectively. The main functions of
the Clearing Corporation to work out.
Furthermore, each exchange has a Settlement
Guarantee Fund to meet with any unpredictable situation and a negligible trade
failure of 0.003%. the Clearing Corporation of the exchanges assumes the
counter-party risk of each member and guarantees settlement through a
fine-tuned risk management system and an innovative method of online position
monitoring. It also ensures the financial settlement of trades on the deliver
the required funds and/or securities with the help of a settlement guarantee fund.
Advantages
Of Online Trading
The first major advantage of
trading online is the ability to have total control over ones investments.
Before the advent of online trading, investors had to go through a stockbroker
in order to buy and sell their stocks. This process is tedious, can take up
value able time and is costly. In addition to that, brokers can sometimes
persuade investors to buy and sell certain stocks because of personal reasons.
When investors trades online they
have total control of their money. In addition to that, investors investors
have the luxury of speed. They can buy and sell stocks quickly, which can help
them save money. An example of this is if investors want to buy certain stocks
at low price, by the time they call their broker and eventually buy the stock
the price could have increased during that time period. This same example
applies to when investors want to sell a stock at a certain time. While the
investors are calling their broker and the stock is being sold, the price could have dropped. This could sometimes cost
investors thousands of dollars. With online trading, people can buy and sell at
the exact time they choose to do so because it is just a mouse click away.
Online trading is also beneficial
because it reduces the cost of transaction. Instead of paying broker , which can be very costly , investors
can trade online and pay a small fee to their company. this saves the customers
from having to pay commission to the stockbroker. Furthermore, since” the
explosion of online brokerages has driven the cost of transactions way down,
trading online is cheaper than ever. This is because all the companied are
competing for business continue reducing their costs to attract customers.
The last major advantage of
trading stocks online is that more information is available then ever before.
Investors can get the most up to date stock quotes and can reach any company
they plan on buying stock for. This information was previously only available
to stockbrokers. With the new technology the internet offers, it is available
to everyone. With this information the investors can become more educated and
make good decision on the stocks they want to buy and sell. One such website
that allows users to gather information is Quote.com. Quote.com has graphic
charts that updates the investors’ portfolio throughout the day and also lets
investors create “watch lists” or mock portfolios that monitor alternative
investment options”. This means that customers can plan out different investing
stratifies and see how those compare to the ones they are already invested in.
These advantages have contributed greatly to the increase of ntrading online.
Disadvantages
of online training
One
major disadvantage with online trading is that there are many security
risks. The internet is a wonderful but dangerous place to do business. Hackers
have the ability to access personal information on anyone who has ever searched
the internet, which includes credit card information. This was the main reason
a company like Charles Schwab was reluctant to start trading online. Although
the percentage is small, there is still a small chance that hackers can access
ones account (price 2) companies are taking the most serious precautions on
this matter.
Another
drawback to trading online is that, while companies offer trades that are quick
and on the spot, in actuality it can take up to several hours to complete or
even not to be completed at all. According to the Securities and Exchange
Commission, “E-traders registered more than 3,300 complaints in the 12 months
ended in September 1999, a 197 percent increase over 1998 and nearly 2,000
percent higher than in 1997”. This means that here was an increase in problems
that the web sites were having. This could have serious effects on investors
because they could think they bought a stock or sold a stock at a certain time
but in actuality the transaction registered late or not at all costing that
investor money.
The
internet is unpredictable and stable. One can never know when a web site will
fail. In situations where there is a problem like this, investors can usually
call their brokerage firm and the problem is fixed right away. However, the
problem with online trading companies is that they are too large and are not
“easily reached by e-mail or phone”. This is the main concern for online
brokerage firms and they are trying their best to alleviate these problems.
Finally
the most important problem with online trading is that it is so quick and easy
to make transaction, that money can be lost just as quick and just as easily.
Some people that invest online do not know how the stock market words and think
they can just invest in anything and it will make them money. According into
foresters search, “two types of traders have already moved online ‘the
aggressive affluent’ and those who want to ‘get rich quick.”. These two groups
make up 70 percent of the people that want investors trading online today.
These people can make rash decisions and lose a lot of their money. People like
this generally think that investing in the stock market is like gambling in Las Vegas. This is a
dangerous attitude and could make people lose money they cannot afford to lose.
Major Players in the BROKING Industry in India
|
1
|
SHAREKHAN
|
|
2
|
ANAND
RATHI
|
|
3
|
MOTILAL
OSWAL
|
|
4
|
IL&FS
|
|
5
|
INDIABULLS
|
|
6
|
HDFC
SECURITIES
|
|
7
|
INDIA
INFOLINE
|
|
8
|
IDIA
ADVANTAGEBROKING
|
|
9
|
RELIGARE
|
|
10
|
RELIANCE
MONEY
|
|
11
|
ICICI
DIRECT
|
|
12
|
BONANZA
|
|
13
|
MAGAL
KESHAV
|
|
14
|
JAIPURK
SECURITIES
|
|
15
|
UTI
SECURITIES
|
|
16
|
GEOJIT
|
|
17
|
KARVY
|
|
18
|
MAN
FINANCIAL
|
|
23
|
JP MORGAN
STANLEY
|
|
24
|
ASIT C
METHA
|
INTRODUCTION OF THE COMPANY
COMPANY PROFILE OF INDIA ADVANTAGE
SECURITY LTD
An arm of the
flagship company India Advantage Securities Limited, we at the
India Advantage group are dedicated to deliver expert financial services that
best suit your futuristic needs. Our fundamental areas of functioning include
Shares, Stocks (Capital Market and Futures & Options), Commodities,
E-Broking, Internet Institutional Equities, Research, Currency Derivatives, NRI
Desk, PCG, IPOs and Depository services. We are a one-stop specialized solution
to all your financial requirements.
India Advantage was established to perform these core functions three decades ago. Prior to this, it operated as M/s Mehta Investments, founded by Mr. Pravin Mehta, Chartered Accountant in 1990. It is under the able guidance of Mr. Mehta, the Chairman and Managing Director, that India Advantage is today reaching new heights in financial consultancy. India Advantage was founded with a vision of creating a “ONE-STOP-INVESTMENT SOLUTION PROVIDER TO ALL INVESTORS”. Strong team of qualified and experienced professionals is the key success of our organization. With latest IT infrastructure set-up we provide hassle free connectivity and fastest trading platform. It is backed up by focused professionals. We have catered number of clients by giving end to end wealth solutions. We are based on the principles of highest standards of excellence, ethics, efficiency and professionalism.
The integration of India Advantage Securities Limited and India Advantage Commodities Private Limited has transformed it into a financial power house that provides expert services required for stock broking and investments in Capital / Securities and Commodities market. We are focused on our aim to fulfill the requirements of individual investors and financial institutions across the country.
We channel our energies towards bringing out our best skills to ensure a maximum financial benefit for you. Along with this, we uphold and augment the values of our shareholders. We are a visionary team with a deep understanding of the financial diversity. We are a tram with intense passion for our goal of setting excellent standards of Corporate Governance and meeting the financial needs and demands of society.
India Advantage was established to perform these core functions three decades ago. Prior to this, it operated as M/s Mehta Investments, founded by Mr. Pravin Mehta, Chartered Accountant in 1990. It is under the able guidance of Mr. Mehta, the Chairman and Managing Director, that India Advantage is today reaching new heights in financial consultancy. India Advantage was founded with a vision of creating a “ONE-STOP-INVESTMENT SOLUTION PROVIDER TO ALL INVESTORS”. Strong team of qualified and experienced professionals is the key success of our organization. With latest IT infrastructure set-up we provide hassle free connectivity and fastest trading platform. It is backed up by focused professionals. We have catered number of clients by giving end to end wealth solutions. We are based on the principles of highest standards of excellence, ethics, efficiency and professionalism.
The integration of India Advantage Securities Limited and India Advantage Commodities Private Limited has transformed it into a financial power house that provides expert services required for stock broking and investments in Capital / Securities and Commodities market. We are focused on our aim to fulfill the requirements of individual investors and financial institutions across the country.
We channel our energies towards bringing out our best skills to ensure a maximum financial benefit for you. Along with this, we uphold and augment the values of our shareholders. We are a visionary team with a deep understanding of the financial diversity. We are a tram with intense passion for our goal of setting excellent standards of Corporate Governance and meeting the financial needs and demands of society.
VISION
India Advantage Group
of Companies shall be professionally-managed one roof solution for Capital,
Financial & Commodities Market activity enabling social and individual
financial benefits.
Every individual shall be focused, committed and part of empowered team constantly adding values to attaining benchmarks with honesty & integrity for continuous growth.
India Advantage Group of Companies shall foster a culture of caring, trust and continuous learning while achieving goals and target.
Every individual shall be focused, committed and part of empowered team constantly adding values to attaining benchmarks with honesty & integrity for continuous growth.
India Advantage Group of Companies shall foster a culture of caring, trust and continuous learning while achieving goals and target.
BUSINESS PHILOSOPHY
·
ethical
practices & transparency in all our dealings
·
customer
interest above our own
·
always
deliver what we promise
·
effective
cost management
VALUES
·
• INTEGRITY
·
• TEAMWORK
·
• QUALITY
MINDSET
·
• ENTREPRENEURSHIP
·
• SERVICE
ORIENTATION
·
• PASSION
& COMMITMENT
We offer services like:
Ø
Equity Broking
Ø
Commodities
Ø
Depository
Ø
Research
Ø
E-broking
Ø
Advisory
Ø
Portfolio Management Services
Ø
Mutual Fund Distribution
TIE UP BANK’S
·
HDFC
·
ICICI
·
AXIS
·
CORPORATION
·
ORIENTAL
BANK OF COMMERCE
·
KARNATAKA
Products of INDIA
ADVANTAGE Broking

E-Broking
It is user-friendly services to
customers so that they can manage their stock portfolio. Including, online
capabilities linked to an information database to help customers invest,
confidently. E-broking services are specially developed for the traders and
investors who prefer operating from their home or office, through the internet.
Equities
India
Advantage Securities Ltd. encourages its clients to deal on
both the prominent exchanges of the country – the Bombay Stock Exchange and the
National Stock Exchange of India Ltd. Capital Market segments though smaller in
volumes than Derivatives, are very vital for the success of the medium and
small investors. We advance client dealings on BSE and NSE for equities
segment. Dedicated sales and trading teams in our trading desks support these
client deals.
Derivatives
India
Advantage Securities Ltd., also provides services for its
clients wanting to deal in the Derivatives segment of the NSE. All client dealings
on the exchange in all types of Futures and Options (Call and Put), conducted
through us are duly supported by a dedicated sales & trading teams in our
trading desks.
Commodities
Commodities have
lately forged new possibilities for participation of investors and traders.
Commodities hold a wide range of unexplored opportunity to evade business
risks, while providing attractive investment and trading prospects for
investors as well as traders. Commodities hold great ability to turn into a separate
asset class for market-savvy investors, arbitrageurs and speculators. The best
part is that they are easily comprehendible for fundamentals of demand and
supply.
At India Advantage Commodities Pvt. Ltd., we back our clients and provide an efficient platform to trade on both the commodities exchanges, which are the Multi Commodity exchange of India Ltd. (MCX) and the National Commodity & Derivatives Exchange Ltd. (NCDEX)
At India Advantage Commodities Pvt. Ltd., we back our clients and provide an efficient platform to trade on both the commodities exchanges, which are the Multi Commodity exchange of India Ltd. (MCX) and the National Commodity & Derivatives Exchange Ltd. (NCDEX)
NRI SERVICE
FOR
ONLINE TRADING ACCOUNT
Approach Register online for opening an account.. Our IASL executive will contact you through e-mail.
Processing Fill and submit your Bank account opening forms and Trading KYC to us. We will send the Bank account documents to the Bank. Bank gives Bank a/c numbers to IASL. We will process the Demat and Trading accounts
Open an account: On opening of Bank Accounts and PIS permission, Bank will send you the Bank account opening kit on opening of Trading and Demat Account, IASL will send you the Welcome Kit containing your Trading and Demat Account.
Approach Register online for opening an account.. Our IASL executive will contact you through e-mail.
Processing Fill and submit your Bank account opening forms and Trading KYC to us. We will send the Bank account documents to the Bank. Bank gives Bank a/c numbers to IASL. We will process the Demat and Trading accounts
Open an account: On opening of Bank Accounts and PIS permission, Bank will send you the Bank account opening kit on opening of Trading and Demat Account, IASL will send you the Welcome Kit containing your Trading and Demat Account.
GUIDELINES FOR NRI TRADING:
An NRI can deal with only one bank at any point of time. PIS (Portfolio Investment Scheme) approval can be issued by only one bank.
Intraday trading is not allowed for NRIs. NRIs can trade only in delivery-based transactions.
BTST (Buy Today Sell Tomorrow) is not allowed to NRIs.
NRI will be allowed to invest only up to 5 % of the paid up capital of the company. NRIs are NOT allowed to buy certain scrips under this regulation. Report of the same is available on the RBI website. http://www.rbi.org.in/scripts/BS_FiiUSer.aspx
NRIs need to have 100% funds at the time of buying. No exposure is given to NRIs. Same way, they need to have 100% stock available to them while selling. No short selling allowed.
Contract notes of NRIs are daily reported to respective Bank and bank in turn reports them to RBI. Reporting is taken care by India Advantage Securities Limited.
A NRI is required to make bill-to-bill payments. No adjustments of purchase against sale consideration can be done. Purchase and Sales will be dealt separately for payments / receipts.
IPOs/Mutual funds can be applied through NON PIS i.e. Through NRE/NRO Savings account.
FNO transactions can be routed through NRO NON PIS i.e. through NRO Savings account For FNO transactions separate code is allotted by NSE and the same has to be punched at the time of placing FNO order for NRI clients along with the client code.
It may kindly be noted that NRI A/c's are controlled both by SEBI and RBI. Non compliance on the above defined parameters is a very serious offence and is taken very seriously as the same is taken a violations in FEMA.
NOTE: Online trading in India not applicable for NRIs in USA
India Advantage
Securities Pvt. Ltd. is a member of The Bombay Stock Exchange Ltd. (BSE) as
well as the National Stock Exchange (NSE). The institutional desk was
established in 2009 with a vision to provide quality research and execution
services to institutional as well as corporate clients. IASL has significant
net worth as well as expertise in managing large transactions in the cash and
derivatives market. Our expertise lies in Futures and Options where we are the
market leaders in Delta / Gamma Neutral arbitrage in the Indian markets IASL
services Financial Institutions, Mutual funds and Foreign Institutional
Investors. The quality, commitment and experience of our Institutional Sales
Team is an essential element of our ability to meet and surpass our clients
expectations. We are confident and committed to devise and conceptualize
various investment and trading themes with respect to dynamic market conditions
in Indian equities and derivatives domain. Our team remains committed to
provide highest standards of Research, execution and client satisfaction.
Depository Services (CDSL)
We at India Advantage Securities Ltd., also provide
our client with the facility of depository services through Depository
Participants with CDSL. Through CDSL, we offer you daily valuation of your
holdings. Our depository services include settlement, clearing and custody of
securities, registration of shares and dematerialization. We offer this service
with the purpose of creating a flawless transaction platform as a part of our
value-added services for our precious clients.
Investment Advisory Services
To derive optimum returns from
equity as an asset class requires professional guidance and advice.
Professional assistance will always be beneficial in wealth creation.
Investment decisions without expert advice would be like treating ailment
without the help of a doctor.
Depositary
Participant Services

India
advantage Ltd. Is a DP services provider though CDSL. We offer depository
services to create a seamless transaction platform to execute trades through Idia
advantage group of companies and settle these transactions through I. A.
Depository services.
Wide branch coverage
Personalized/attentive services
of trained a dedicated staff
Centralized billing &
accounting
·
Acceptance & execution of instruction on fax
·
Daily statement of transaction & holdings
statement on e-mail
·
No charges for extra transaction statement &
holdings statement
Portfolio
Management Services

Successful investing in Capital Markets
demands ever more time and expertise. Investment Management is an art and a
science in itself. Portfolio Management Services (PMS) is one such service that
is fast gaining eminence as an investment avenue of choice for High Networth
Investors(HNI). PMS is a sophisticated investment vehicle that offers a range
of specialized investment strategies to capitalize on opportunities in the
market. The Portfolio Management Service combined with competent fund
management, dedicated research and technology, ensures a rewarding experience
for its clients .
Idia advantage PMS brings with it years of experience, expertise, research and the backing of India's leading stock broking house. At Idia advantage, experienced portfolio management is the difference. It will advise you on a suitable product based on factors such as your investment horizon, return expectations and risk tolerance.
Idia advantage PMS brings with it years of experience, expertise, research and the backing of India's leading stock broking house. At Idia advantage, experienced portfolio management is the difference. It will advise you on a suitable product based on factors such as your investment horizon, return expectations and risk tolerance.
Mutual Fund

To enable
clients to diversify their investment in the right direction. Idia advantage
Broking has added another product in its range with mutual funds.
·
Access to in-depth research & proper
selection from diversified funds based on your preferred criteria
·
Rating and rankings of all mutual funds from our
in house expert analysts
·
News and alertfor your Mutual fund Portfolio and
performance tracking with watch lists
·
Current and historical performance of different
funds enabling comparisons
Benefits
- No risk of loss, wrong transfer,mutilation or theft of share certificates.
- Hassle free automated pay-in of your sell obligations by your clearing members
- Reduced paper work.
- Speedier settlement process. Because of faster transfer and registration of securities in your account, increased liquidity of your securities.
- Instant disbursement of non-cash benefits like bonus and rights into your account.
- Efficient pledge mechanism.
- Wide branch coverage.
- Personalized/attentive services of trained help desk.
- ‘Zero’ upfront payment.
- No charges for extra transaction statement & holding statement.
- All in one combined Monthly ‘Bill-cum Transaction-cum-Holding-cum-ledger’ statement.
FUNDAMENTAL SERVICES

The Sunday Weekly Report
This weekly
report is ace of all the reports. It offers a comprehensive market overview and
likely trends in the week ahead.
It also presents top picks based
on an in-depth analysis of technical and fundamental factors.
It gives short
term and long-term outlook on these scripts, their price targets and advice
trading strategies.
Another unique
feature of this report is that it provides an updated view of about 70
prominent stocks on an ongoing basis.

Stock Analysis
INDIA
ADVANTAGE’s stock research has performed very well over the past few years and Idia
advantage model portfolio has consistently outperformed the benchmark indices.
The fundamentals of select scripts are thoroughly analyzed and actionable
advice is provided along with investment rationale for each scrip.
Flash News
Key developments
and significant news announcement that are likely to have an impact on market /
scripts are flashed live on trading terminals. Flash news keeps the market men
updated on an online basis and helps them to reshuffle their holdings.
TECHNICAL
SERVICES
Intra-Day Calls
For day traders India advantage
provides intraday calls with entry, exit and stop loss levels during the market
hours and our calls are flashed on our terminals. Our analysts continuously
track the calls and provide the recommendations according to the market
movements. Past performance of these calls in terms of profit/loss is also
available to our associates to enable them to judge the success rate.

Posting
Trading Calls
Idia advantages
“Position Trading Calls” are based on a through analysis of the price movements
in selected scripts and provides calls for taking positions with a 10 - 15 days
time span with stop losses and targets. These calls are also flashed on our
terminals during market hours.

Derivative
Strategies
Our analyst take a view on the NIFTY and
selected scripts based on derivatives and technical tools and devise suitable
“Derivative Strategies” , which are flashed on our terminals and published in
our derivative reports.
COMMODITIES SERVICES

Agro Tech
Speak
Mainly gives the investors insight into and a forecast for agro
commodities viz. pulses(urad channa etc); reports on oil complex (soyabean
castor etc.) along with spices with reports on kapas guar seed .
Commodities
Tech Speak
This report mainly equips the investors dealing in
MCX segment in commodities like gold, silver, crude oil, copper etc with the
market insight and expert recommendation on the trading strategies.
About Anand Rathi
Anand Rathi (AR) is a leading
full service securities firm providing the entire gamut of financial services.
The firm, founded in 1994 by Mr. AnandRathi, today has a pan India presence as well as an international
presence rough offices in Dubai and Bangkok.
AR provides a breadth of financial and advisory services including wealth management, investment banking, corporate advisory, brokerage & distribution of equities, commodities, mutual funds and insurance - all of which are supported by powerful research teams.
The firm's philosophy is entirely client centric, with a clear focus on providing long term value addition to clients, while maintaining the highest standards of excellence, ethics and professionalism. The entire firm activities are divided across distinct client groups: Individuals, Private Clients, Corporates and Institutions.
About Indiabulls
Indiabulls is India’s leading Financial Services and Real Estate company having over 640 branches all over India. Indiabulls serves the financial needs of more than 4,50,000 customers with its wide range of financial services and products from securities, derivatives trading, depositary services, research & advisory services, consumer secured & unsecured credit, loan against shares and mortgage & housing finance. With around 4000 Relationship Managers, Indiabulls helps its clients to satisfy their customized financial goals. Indiabulls through its group companies has entered Indian Real Estate business in 2005. It is currently evaluating several large-scale projects worth several hundred million dollars.
“Indiabulls Financial Services Ltd is listed
on the National Stock Exchange, Bombay Stock Exchange and Luxembourg Stock
Exchange. The market capitalization of Indiabulls is around USD 6,300 million
(31st December, 2007). Consolidated net worth of the group is around USD 905
million (31st December, 2007). Indiabulls and its group companies have
attracted more than USD 800 million of equity capital in Foreign Direct
Investment (FDI) since March 2000. Some of the large shareholders of Indiabulls
are the largest financial institutions of the world such as Fidelity Funds,
Goldman Sachs, Merrill Lynch, Morgan Stanley and Farallon Capital.
Business of the company has grown in leaps
and bounds since its inception. Revenue of the company grew at a CAGR of 159%
from FY03 to FY07. During the same period, profits of the company grew at a
CAGR of 184%.
Indiabulls became the first company to bring FDI in Indian Real Estate through a JV with Farallon Capital Management LLC, a respected US based investment firm. Indiabulls has demonstrated deep understanding and commitment to Indian Real Estate market by winning competitive bids for landmark properties in Mumbai and Delhi.”
Indiabulls became the first company to bring FDI in Indian Real Estate through a JV with Farallon Capital Management LLC, a respected US based investment firm. Indiabulls has demonstrated deep understanding and commitment to Indian Real Estate market by winning competitive bids for landmark properties in Mumbai and Delhi.”
Religare Securities Limited (RSL):-
It is a leading equity and securities firm in India.
The company currently handles sizeable volumes traded on NSE and in the realm
of online trading and investments it currently holds a reasonable share of the
market. The major activities and offerings of the company today are Equity
broking, Depository Participant Services, Portfolio Management Services,
Institutional Brokerage & Research, Investment Banking and Corporate
Finance. To broaden the gamut of services offered to its investors, the company
has also recently unveiled a new avatar of it's online investment portal armed
with a host of revolutionary feature.
RSL is a member of the National Stock
Exchange of India, Bombay Stock Exchange of India, Depository Participant with
National Securities Depository Limited and Central Depository Services (I)
Limited, and SEBI approved Portfolio Manager
·
Religare
has been constantly innovating in terms of product and services and to offer
such incisive services to specific user segments it has also started the NRI,
FII, HNI and Corporate Servicing groups. These groups take all the portfolio
investment decisions depending upon a client’s risk / return parameter.
·
Religare
has a very credible Research and Analysis division, which not only caters to
the need of our Institutional clientele, but also gives their valuable inputs
to investment dealers.
·
Religare
is also providing in-house Depository services to its clientele and is one of
the leading depository service providers in the country.
Comparative
Analysis of Companies
|
SERVICES
|
COMPANIES’ NAME
|
|
|
IDIA ADVANTAGE BROKING
|
INDIA BULLS
|
|
|
MUTUAL FUND
|
YES
|
NO
|
|
INSURANCE
|
YES
|
YES
|
|
PMS
|
YES
|
NO
|
|
ONLINE BACK-OFFICE
|
YES
|
YES
|
|
E-BROKING
|
YES
|
YES
|
|
INVESTMENT ADVISORY
|
YES
|
YES
|
|
M-CONNECT
|
YES
|
NO
|
|
FUNDING
|
NO
|
YES
|
|
HOME LOANS
|
NO
|
YES
|
|
SOFTWARE USING
|
ODIN DIET
|
POWER INDIABULLS
|
MARKET SHARE OF IDIA ADVANTAGE BROKING LTD
·
Idia advantage Broking Ltd. has the
highest market coverage with respect to channel sales. This is because Idia
advantage has the highest number of sub-brokers. There are 105 sub-brokers in
Jaipur
·
Idia advantage Broking Ltd Client
wise is No. 2 in India
·
Idia advantage Broking Ltd has bagged
the “Major Volume Driver Award” (presented by the BSE) for 3 consecutive years
·
Idia advantage Broking Ltd. is no.1
in India
with respect to service offered
DISCUSSIONS ON TRAINING
JOB PROFILE (ROLE AND RESPONSIBILITIES)
In Training, My profile was Marketing
Executive. My responsibility was to do phone calls and take an appointment with
customer .Their role in the organization was a new client acquisition for
account opening
·
Giving product presentation to newly join employee.
One of my roles
in organization is to train newly joined employee. Tell them all about company,
how the working process of company. What are the advantages of company so that
they can convert clients in Idia advantage clients? How Idia advantage product
is better than other competitor. What are the facilities in Idia advantage
product which was not there in other competitor product?
·
Be in touch with the existing client for purpose of
quality management
After opening account we have to
follow-up the existing client so that we can get feed back from them. After
opening account what services executive promise did he getting all that
services. It shows the quality of services. What client need is most important.
Most it was create a good relation in-between me and my client. Existing client
help me for my future target he can
open account on name of his family member, relative or friends. Which was good
for me to complete my target and it shows that I m giving the best service to
them and he was happy with our service and quality.
Event
organizing. To give the details of E-broking services organizing
I have to take
the responsibility of event for collecting data or leads. Before doing event we
have to select a place to organize, for example big shopping malls (center
one), corporate (millennium business park) so that we can get a proper or good
feed back with a good collection of data. Why place important? For selling any
product in market, companies do market segmentation. So that there product
failure should be very less and they can success to achieve there target.
·
Visiting to clients for the purpose account opening
While visiting to client I have to put some
points in my mind from were he was trading? What he not getting there? what his
needs?. This analysis I have to do while talking on telephonic for appointment
with client and I have make plan while going to client that, what best I can
offer him. So that he can convert in my company client. While visiting to all
my appointment I notice that all client want best from other. My experience say
that they are competing with there friend relative indirectly. So if I m going
to give best offer to them they are going to give me more accounts, more
contacts.
·
Solving technical related queries of the client
After opening account I give
training to them, but human are not machine that they can learn all thing in a
single day. So they do mistake. While login on online product, not getting list
of market on there display, login problem, hanging problem, problem while
placing order etc. this type of problem we have to solve. sometime they forget
to download master file from site of company so they cannot able to see the
moving market, some time people try to login more than 3 or 4 time in this
process they get locked there id password so, to solve that problem I have
reset there password by the help of surveillance department and password
directly send to there email id which the client given when there account
opening form filled. client complain that there order not going, but they doing
mistake because they are putting order more than there exposure given by
company so order are rejected. This type of queries we have to solve.
STUDENT CONTRIBUTION TO THE ORGANIZATION
STUDENT CONTRIBUTION TO THE ORGANIZATION
The
contribution towards the organization is adding values in order to bring
business to the organization realizing the responsibilities, bringing potential
clients to the organization.
Furthermore I had to also manage various
direct marketing activities such as
·
Tele-calling to clients regarding pre- meetings.
·
Mailing to potential customers of the company
regarding products and services.
·
The new customers who want software
demonstration, we provide that also etc.
·
Taking feedback of the services ,which we were
providing because it’s a key factor for our company growth and making long term
relationships with customers
·
Bringing potential client to the organization,
not only for the purpose of trading but also for wealth management services
(wms), which includes portfolio management services, mutual funds, IPO, Idia
advantage gold. was my major contribution to the company.
STUDY OF SELECTED RESEARCH
PROBLEM
STATEMENT OF RESEARCH OBJECTIVE
The objective of research is to
know the competitors, volatile market, in order to bring improvement, in terms
there drawbacks limitations etc.
STATEMENT OF RESEARCH PROBLEM
After sorting out the views, answers
of the people, we can conclude the research problem like:
1. Drawbacks
of our services. For Example: - The website based product which we were
offering to the clients was not good enough compare to other company.
2. To
find out existing clients through research, who would not get all the services
or may be some, were he might have been deprived of recent facilities.
3. As
per meeting with the existing and new clients, we come to know that many people
do not know how to operate certain technical products.
STATEMENT OF RESEARCH OBJECTIVE
·
What is E-Broking?
·
Prospects for E-Broking
·
Benefit of E-Broking
·
Benefit to User
·
Benefit to Broker
What is E-Broking?
E-Broking means
electronic broking or online trading. An electronic market is an attempt use
information and communication technology to provide geographically dispersed
traders with the information necessary for the fair operation of the market.
The e-market is in effect, a broking service to bring together supplier and
customer in the specific market segment. These markets give the customer easy
access to comparative data on price
An electronic broker is an intermediary
who:-
·
May take an order from customer and pass to
supplier
·
May provide service to customer such as a
comparison between goods with respect to particular criteria such as price.
Prospects for E-Broking
E-Broking is
still an evolving industry in India and the survivor are likely to be those
brokers who are integrated service and are financially resilient. The future of
e-broking industry thus largely depends on the extent of the penetration of the
internet in the near future. Moreover the Bombay
stock exchange (BSE) and National stock exchange (NSE) have recently developed
‘proprietary’ trading engines called ‘WEBEX’ and ‘DOTEX’, respectively.
These engines will obviate the
need for a broker to develop his own engines, and thus, resulted in capital
investment savings. However, a user can log on to these engines using the
website of the broker and trade electronically. These developments are,
therefore, expected to give a strong fillip to the e-broking industry in India.
Benefit of E-Broking
In the recent
year the use of internet has spread among investor in stock and shares. The
internet can make up to the minute information available to a large number of
investor that until recently had only been available to those working in
financial institution. The use of online brokerage service automates the
process of buying and selling and hence reduction of commission charges. Also
the commodity being traded is intangible; the ownership of stocks and shares
can be recorded electronically, so there is no requirement for physical
delivery.
·
Transparency
of fund
·
24*7 back
office access
·
Privacy
of there portfolio
·
Save time
·
Detail of
company etc.
BENEFIT TO USER
1.
Low transaction cost’s
Brokerage rate
in India
are in the range of 1 to 1.5%. Where the rate for e-broking are as low as 0.1%.
The Bombay
stock exchange (BSE) and national stock exchange (NSE) recently develop
proprietary trading engine called WEBEX and DOTEX respectively. This engine will
obviate the need for a broker to develop his own engine. E-Broking in addition,
not only brings down the cost of the execution of the transaction but also
speeds up the electronic transfer of securities.
2.
Transparency
E-Broking
empowers the customer to transact directly on the stock exchange and delayers
the whole process thereby improving transparency. The user does not need to
rely on the broker’s ‘word of mouth’ or ‘transaction’ slip for confirmation of
the price at which his trade was conducted.
3.Convenience
Online share
trading is available merely at the click of a button, in the comfort of home /
office. Thus, making it much more convenient for the customer to trade anytime.
Also with ‘limit- based’ order being allowed, customer can place there order
even during the ‘non-trading’ hour, which are executed at the earliest trading
possibility.
BENEFIT
TO BROKER
·
Easier risk management
Under the
online mechanism, the system would first check the status of funds available
with the client in his bank account and only then allow to trade to take place.
This process thus substantially reduces the exposure of the broker to client
related credit and payment risk.
·
Greater business potential
The new paradigm
of e-broking which allows simple convenient and transparent transactions may
encourage more participants to trade. It is expected that the introduction of
e-broking will expand the market horizon, thus resulting in better business for
brokers in the long term
·
Lower staff costs.
Automation of the broking
processes results in reduced manpower requirement, flexibility of time, less
infrastructure cost etc. offering significant cost saving to broker.
Description of Terminology Used in
Broking Companies
Investment
The money you
earn is partly spent and the rest saved for meeting future expenses. Instead of
keeping the savings idle you may like to use savings in order to get return on
it in the future. This is called Investment.
Why should one invest?
One
needs to invest to:
·
earn return on your idle resources
·
generate a specified sum of money for a
specific goal in life
·
make a provision for an uncertain future
One of the important reasons why
one needs to invest wisely is to meet the cost of Inflation. Inflation
is the rate at which the cost of living increases. The cost of living is simply
what it costs to buy the goods and services you need to live. Inflation causes
money to lose value because it will not buy the same amount of a good or a
service in the future as it does now or did in the past. For example, if there
was a 6% inflation rate for the next 20 years, a Rs. 100 purchase today would
cost Rs. 321 in 20 years. This is why it is important to consider inflation as
a factor in any long-term investment strategy. Remember to look at an
investment's 'real' rate of return, which is the return after inflation.
The aim of investments should be
to provide a return above the inflation rate to ensure that the investment does
not decrease in value. For example, if the annual inflation rate is 6%, then
the investment will need to earn more than 6% to ensure it increases in value.
If the after-tax return on your
investment is less than the inflation rate, then your assets have actually
decreased in value; that is, they won't buy as much today as they did last
year.
When to start Investing?
The sooner one
starts investing the better. By investing early you allow your investments more
time to grow, whereby the concept of compounding (as we shall see later)
increases your income, by accumulating the principal and 7 the interest or
dividend earned on it, year after year. The three golden rules for all
investors are:
·
Invest early
·
Invest regularly
·
Invest for long term and not short term
What care should one take while
investing?
Before
making any investment, one must ensure to:
1. Obtain written documents explaining the investment
2. Read and understand such documents
3. Verify the legitimacy of the investment
4. Find out the costs and benefits associated with the investment
5. Assess the risk-return profile of the investment
6. Know the liquidity and safety aspects of the investment
7. Ascertain if it is appropriate for your specific goals
8. Compare these details with other investment opportunities available
9. examine if it fits in with other investments you are considering or
you have already made
10. Deal only through an authorized intermediary
11. Seek all clarifications about the intermediary and the investment
12. Explore the options available to you if something were to go wrong,
and then, if satisfied, make the investment.
These are called the Twelve Important Steps to Investing
What is meant by Interest?
When we borrow money, we are
expected to pay for using it – this is known as Interest. Interest is an amount
charged to the borrower for the privilege of using the lender’s money. Interest
is usually calculated as a percentage of the principal balance (the amount of
money borrowed). The percentage rate may be fixed for the life of the loan, or
it may be variable, depending on the terms of the loan.
What factors determine interest
rates?
When we talk of interest rates,
there are different types of interest rates - rates that banks offer to their
depositors, rates that they lend to their borrowers, the rate at which the
Government borrows in the 8 Bond/Government Securities market, rates offered to
investors in small savings schemes like NSC, PPF, and rates at which companies
issue fixed Deposits etc.
The factors which govern these
interest rates are mostly economy related and are commonly referred to as
macroeconomic factors. Some of these factors are:
·
Demand for money
·
Level of Government borrowings
·
Supply of money
·
Inflation rate
·
The Reserve Bank of India and the Government policies
which determine some of the variables mentioned above
What are various options available
for investment?
There
is a two way of invastment
Physical
assets
Like
real estate, gold/jewellery, commodities etc. and/or
Financial assets
Such
as fixed deposits with banks, small saving instruments with post offices,
insurance/provident/pension fund etc. or securities market related instruments
like shares, bonds, debentures etc.
What
are various Short-term financial options available for investment?
Broadly speaking, savings bank
account, money market/liquid funds and fixed deposits with banks may be
considered as short-term financial investment options:
Savings
Bank Account
This is often the first
banking product people use, which offers low interest (4%-5% p.a.), making them
only marginally better than fixed deposits.
Money
Market or Liquid Funds
They are a specialized
form of mutual funds that invest in extremely short-term fixed income
instruments and thereby provide easy liquidity. Unlike most mutual funds, money
market funds are primarily oriented towards protecting your capital and then,
aim to maximize returns. Money market funds usually yield 9 better returns than
savings accounts, but lower than bank fixed deposits.
Fixed
Deposits with Banks
They are also referred to as term
deposits and minimum investment period for bank FDs is 30 days. Fixed Deposits
with banks are for investors with low risk appetite, and may be considered for
6-12 months investment period as normally interest on less than 6 months bank
FDs is likely to be lower than money market fund returns.
What
are various Long-term financial options available for investment?
Post Office Savings Schemes,
Public Provident Fund, Company Fixed Deposits, Bonds and Debentures, Mutual
Funds etc.
Post
Office Savings:
Post Office Monthly Income Scheme
is a low risk saving instrument, which can be availed through any post office.
It provides an interest rate of 8% per annum, which is paid monthly. Minimum
amount, which can be invested, is Rs. 1,000/- and additional investment in
multiples of 1,000/-. Maximum amount is Rs. 3, 00,000/- (if Single) or Rs. 6,
00,000/- (if held jointly) during a year. It has a maturity period of 6 years.
A bonus of 10% is paid at the time of maturity. Premature withdrawal is
permitted if deposit is more than one year old. A deduction of 5% is levied
from the principal amount if withdrawn prematurely; the 10% bonus is also
denied.
Public
Provident Fund:
A long term savings instrument
with a maturity of 15 years and interest payable at 8% per annum compounded
annually. A PPF account can be opened through a nationalized bank at anytime
during the year and is open all through
The year for depositing money.
Tax benefits can be availed for the amount invested and interest accrued is
tax-free. A withdrawal is permissible every year from the seventh financial
year of the date of opening of the account and the amount of withdrawal will be
limited to 50% of the balance at credit at the end of the 4th year immediately
preceding the year in which the amount is withdrawn or at the end of the
preceding year whichever is lower the amount of loan if any.
Company
Fixed Deposits:
These are short-term (six months)
to medium-term (three to five years) borrowings by companies at a fixed rate of
interest which is payable monthly, quarterly, semi10 annually or annually. They
can also be cumulative fixed deposits where the entire principal along with the
interest is paid at the end of the loan period. The rate of interest varies
between 6-9% per annum for company FDs. The interest received is after
deduction of taxes.
Bonds:
It is a fixed income (debt) instrument
issued for a period of more than one year with the purpose of raising capital.
The central or state government, corporations and similar institutions sell
bonds. A bond is generally a promise to repay the principal along with a fixed
rate of interest on a specified date, called the Maturity Date.
Mutual
Funds:
These are funds operated by an investment
company which raises money from the
public and invests in a group of
assets (shares, debentures etc.), in accordance with a stated set of
objectives. It is a substitute for those who are unable to invest directly in
equities or debt because of resource, time or knowledge constraints.
Benefits include professional
money management, buying in small amounts and diversification. Mutual fund
units are issued and redeemed by the Fund Management Company based on
the fund's net asset value (NAV), which is determined at the end of each
trading session. NAV is calculated as the value of all the shares held by the
fund, minus expenses, divided by the number of units issued. Mutual Funds are
usually long term investment vehicle though there some categories of mutual
funds, such as money market mutual funds which are short term instruments.
What
is meant by a Stock Exchange?
The Securities Contract
(Regulation) Act, 1956 [SCRA] defines ‘Stock Exchange’ as any body of
individuals, whether incorporated or not, constituted for the purpose of
assisting, regulating or controlling the business of buying, selling or dealing
in securities. Stock exchange could be a regional stock exchange whose area of
operation/jurisdiction is specified at the time of its recognition or national
exchanges, which are permitted to have nationwide trading since inception. NSE
was incorporated as a national stock exchange.
What
is an ‘Equity’/Share….?
Total equity capital of a company
is divided into equal units of small denominations, each called a share. For
example, in a company the total equity capital of Rs 2,00,00,000 is divided
into 20,00,000 units of Rs 10 each. Each such unit of Rs 10 is called a Share.
Thus, the company then is 11 said to have 20, 00,000 equity shares of Rs 10
each. The holders of such shares are members of the company and have voting
rights.
What
is a ‘Debt Instrument’?
Debt instrument represents a
contract whereby one party lends money to another on pre-determined terms with
regards to rate and periodicity of interest, repayment of principal amount by
the borrower to the lender. In the Indian securities markets, the term ‘bond’
is used for debt instruments issued by the Central and State governments and
public sector organizations and the term ‘debenture’ are used for
instruments issued by private corporate sector.
What
is a Derivative?
Derivative is a product whose
value is derived from the value of one or more basic variables, called
underlying. The underlying asset can be equity, index, foreign exchange
(forex), commodity or any other asset. Derivative products initially emerged as
hedging devices against fluctuations in commodity prices and commodity-linked
derivatives remained the sole form of such products for almost three hundred
years. The financial derivatives came into spotlight in post-1970 period due to
growing instability in the financial markets. However, since their emergence,
these products have become very popular and by 1990s, they accounted for about
two thirds of total transactions in derivative products.
What
is a Mutual Fund?
A Mutual Fund is a body corporate
registered with SEBI (Securities Exchange Board of India) that pools money from
individuals/corporate investors and invests the same in a variety of different
financial instruments or securities such as equity shares, Government
securities, Bonds, debentures etc. Mutual funds can thus be considered as
financial intermediaries in the investment business that collect funds from the
public and invest on behalf of the investors. Mutual funds issue units to the
investors. The appreciation of the portfolio or securities in which the mutual
fund has invested the money leads to an appreciation in the value of the units
held by investors. The investment objectives outlined by a Mutual Fund in its
prospectus are binding on the Mutual Fund scheme. The investment objectives
specify the class of securities a Mutual Fund can invest in. Mutual Funds
invest in 12 various asset classes like equity, bonds, debentures, and
commercial paper and government securities. The schemes offered by mutual funds
vary from fund to fund. Some are pure equity schemes; others are a mix of
equity and bonds. Investors are also given the option of getting dividends,
which are declared periodically by the mutual fund, or to participate only in
the capital appreciation of the scheme
What
is an Index?
An Index shows how a specified
portfolio of share prices is moving in order to give an indication of market
trends. It is a basket of securities and the average price movement of the
basket of securities indicates the index movement, whether upwards or
downwards.
What
is a Depository?
A depository is like a bank
wherein the deposits are securities (viz. shares, debentures, bonds, government
securities, units etc.) in electronic form.
What
is Dematerialization?
Dematerialization is the process
by which physical certificates of an investor are converted to an equivalent
number of securities in electronic form and credited to the investor’s account
with his Depository Participant (DP).
SECURITIES
What is meant by ‘Securities’?
The definition of ‘Securities’ as
per the Securities Contracts Regulation Act (SCRA), 1956, includes instruments
such as shares, bonds, scrips, stocks or other marketable securities of similar
nature in or of any incorporate company or body corporate, government
securities, derivatives of securities, units of collective investment scheme,
interest and rights in securities, security receipt or any other instruments so
declared by the Central Government.
What
is the function of Securities Market?
Securities Markets is a place
where buyers and sellers of securities can enter into transactions to purchase
and sell shares, bonds, debentures etc. Further, it performs an important role
of enabling corporate, entrepreneurs to raise resources for their companies and
business ventures through public issues. Transfer of resources from those
having idle resources (investors) to others who have a need for them
(corporate) is most efficiently achieved through the securities market. Stated
formally, securities markets provide channels for reallocation of savings to
investments and entrepreneurship.
Savings are linked to investments
by a variety of intermediaries, through a range of financial products, called
‘Securities’.
Which are the
securities one can invest in?
·
Shares
·
Government Securities
·
Derivative products
·
Units of Mutual Funds etc. are some of the
securities investors in the securities market can invest in.
Regulator
Why does Securities Market need
Regulators?
The absence of conditions of
perfect competition in the securities market makes the role of the Regulator
extremely important. The regulator ensures that the market participants behave
in a desired manner so that securities market continues to be a major source of
finance for corporate and government and the interest of investors are
protected.
Who regulates the Securities Market?
The responsibility for regulating
the securities market is shared by Department of Economic Affairs (DEA),
Department of Company Affairs (DCA), Reserve Bank of India (RBI) and Securities
and Exchange Board of India (SEBI).
What
is SEBI and what is its role?
The Securities
and Exchange Board of India (SEBI) is the regulatory authority in India
established under Section 3 of SEBI Act, 1992. SEBI Act, 1992 provides for
establishment of Securities and Exchange Board of India (SEBI) with statutory
powers for (a) protecting the interests of investors in securities (b)
promoting the development of the securities market and (c) regulating the
securities market. Its regulatory jurisdiction extends over corporate in the
issuance of capital and transfer of securities, in addition to
All intermediaries and persons
associated with securities market. SEBI has been obligated to perform the
aforesaid functions by such measures as it thinks fit. In particular, it has
powers for:
·
Regulating the business in stock exchanges and
any other securities markets
·
Registering and regulating the working of stock
brokers, sub–brokers etc.
·
Promoting and regulating self-regulatory
organizations
·
Prohibiting fraudulent and unfair trade practices
·
Calling for information from, undertaking
inspection, conducting inquiries and audits of the stock exchanges,
intermediaries, self regulatory organizations, mutual funds and other persons
associated with the securities market.
Research
Methodology
Definition
of Research
The
word research is derived from the Latin word meaning to know. It is a
systematic and a replicable process which identifies and defines problems,
within specified boundaries. It employs well designed method to collect the
data and analyses the results. It disseminates the findings to contribute to
generalizeable knowledge.
- The five characteristics of research presented below will be examined in greater detail later are:
- Systematic problem solving which identifies variables and tests relationships between them.
- Logical, so procedures can be duplicated or understood by others.
- Empirical, so decisions are based on data collected.
- Reductive, so it investigates a small sample which can be generalized to a larger population.
- Replicable, so others may test the findings by repeating it.
OBJECTIVE OF RESEARCH
Research
design phase :-
This phase mainly involve stating the
conceptual structure within which research would be conducted. The main steps
involved in this phase are as:
Sampling
Plan:
The sample was selected for the study by
convenient method. This type of sampling where each & every item in the
population has an equal chance of inclusion in the sample.
Sample
unit:
Under the study the customers are
considered the sample unit in JAIPUR
& Jaipur, Bundi Districts.
Sample
size
The sample for research consisted of 100
Customers of JAIPUR Jaipur & Bundi Districts. The sample was spread all
over the JAIPUR Jaipur& Bundi Districts. The sample size was restricted to
100 because of financial & time constraint.
SOURCES
OF DATA COLLECTION
There are two sources:
1. Primary sources:-
Primary data is collected through market survey.
2. secondary sources:-
Secondary sources are websites and brouchers.
Preparation
of Questionnaire :-
The questionnaire was prepared by the
researcher himself. The preparation of questionnaire was done by keeping the
objective of study in mind. The researcher took some help from experts during
the framing of questionnaires. The preparation of questionnaire took about 4-5
days. The questionnaire used for study was of closed type since it is free from
bias nature of respondents.
Analysis phase :-
After the data has been collected the
researcher tabulated the data from the
tables the researcher analyzed the data. During the analysis of data help of
various types of charts & graphs was taken. The analysis phase took about
seven days. For further results weighted average method was used whenever
required. Finally on the basis of analysis various results and conclusions were
drawn.
Data Analysis & Interpretation
Q.1 Do you know about Idia
advantage ?

Q.2 Where would you like to Invest ?

Q.3 Which
company of the share market are you aware of ?
Q.4 Do you invest in share market ?

Q.5 In which brokerage house you have your demat
account ?
6
How often do you trade ?

Q.7 What is the brokerage charged(Intraday) by your
company ?

Q.8 Which of these products apart from equity your
company is providing ?

Q.9 Does your company provide online trading ?

Q.10 Are there any charges for online trading
facility ?

Q.11 What ranks would you give to these companies as
per their services ?
FINDINGS
·Idia advantage Broking Ltd. is a world class
company and providing very good services to its clients
·Its main objective to provide personalize
services to the clients
·In the survey it found that 50 percent people
among the whole are aware about the services providing by Idia advantage
Broking Ltd
·44 persons are like to invest in share market
among the total which is the highest among other alternatives
·Around 38 People among total are more aware
about Idia advantage Broking Ltd. and like to give preference
·There are 77 percent persons among total who
like to invest in Idia advantage Broking Ltd. than others and 33 percent are
used to trade daily
·Idia advantage Broking Ltd. is providing lots
of services to its clients like PMS, Investment Advisory, M-Connect, E-Broking,
Insurance, Mutual Fund
·89 percent people said that their company
from where they are availing investment in stock market is providing online
trading and others are not
·Among all the companies Idia advantage
Broking Ltd. is at the 1st no.
Questionnaire
Name…………………………………….
Age…………………….
Occupation………………………………………………………..
Address…………………………………………………………………………………………………………….
1.
Do you know about Idia advantage ?
Completely
unaware Have heard about
them Aware
2.
Where would you like to Invest ?
Fixed
Deposits
Share Market
Property
Jewellery
Insurance
3.
Which company of the share market are
you aware of ?
Idia advantage
Broking
Religare
Indiabulls
Anand Rathi Others
4.
Do you invest in share market ?
Yes
No
5.In which
brokerage house you have your demat account ?
Idia
advantage Broking
Religare Indiabulls
Others
Anand
Rathi
6. How often do you trade ?
Daily
Weekly
onthly Sometimes
7. What is the
brokerage charged (Intraday) by your company ?
.10-.25
>.25
>.50 >.75
8. Which of these products apart from equity
your company is providing ?
Insurance Investment
Advisory
Mutual Fund P.M.S
Trading All of the above
9. Are your
company provide online backoffice facility ?
Yes
No
1. Does your company provide online trading ?
Yes No
12. Are there
any charges for this facility ?
Yes
No
13. What ranks
would you give to these companies as per their services ?
Idia
advantage Broking………………….
Religare…………………………..
Indiabulls………………………..
Anand
Rathi……………………
Others……………………………
14. What do you
expect from Idia advantage Broking ?
……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
15. Any
suggestions ?
………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
16. Any
References ?
a)…………………….
b)…………………….
17. Are you aware of the Prevailing system of
performance appraisal in your organization?
18. In my opinion, the need for
performance management system in the organization.
Quite low Very low
19. My satisfaction with the appraisal system is:
20. Extent of clarity in communication of the key
performance areas.
21. Extent of feedback & guidance provided to me
before the annual appraisal about performance is:
22. The extent of unbiased assessment of my performance
under the present system is:
23. Extent to which the current appraisal system is
successful in finding the areas improvement in my performance:
24. The extent of effort in discovering my potential
for shouldering higher responsibilities through the existing system of
appraisal:
25. The extent of detailed discussion and guidance
for future performance on the basis of past year’s performance appraisal:
26. Do the appraisal system helps appraise to gain
more insights into their strengths and weakness:
Very
high Quite high Rather high
Quite
low Very low
27 .Do you have any suggestion to improve the
current appraisal system of your
organization?If yes, please quote
SUMMARY OF LEARNING EXPERIENCE
We
can summarize of our learning experience as how to behave in corporate world.
2. How
to work under pressure
3. How
to handle team.
4. How
to get worked done from team.
5. To
maximize the market share of the organization and how to interact with the
customer it is known.
6. What
is the working process of organization?
7. How
to fight with competitors.
8. How
to find out the weaknesses of competitors.
9. How
to convert competitor’s client in our organization client.
10. How
to analyze the need of client.
11. How
to satisfy the need of client.
ACHIEVEMENTS
.
·
I have achieved all the targets, which the
company had set for me for these two months. Up till now I have opened 4 demat
accounts, and assisted its employees in
various other activities
·
I have got the knowledge on how to operate a
terminal for trading in the stock market (ODIN based software).
·
Apart from this I have also developed skills on
how to interact with customers.
CONCLUSION
To
succeed in digital space, marketers need to engaged, excite, enable customer,
to fulfill there expectation. Marketing system is more agile and responsive.
Customer experience and trusty, security and privacy are critical factor.
E-World is unforgiving and has less patience. Hence promise to perform to keep
up promise. Internet has resulted in consumer power shift and also marketing
ability to respond and anticipate. Still the need for creative marketing
exists. Internet is profound
Impact on value changes activities.
There is need to synergies online and offline effort to offer better value.
Designing E-Business plan and measuring E-Metric is essential. Internet serves
a new business for advertising, marketing research and sales promotion,
distribution. Similar studies need to be conducted across diverse areas in B2C
and B2B domains to understand attitudes, behavior and key success factor.
Recommendations
1. They
should start funding facility
2. They
should start loan facility
3. They
should provide proper training to sub-brokers in the area of customer service.
4. Time
taken in account opening is too long i.e. 6-8 days in comparison with other
DP’s providing the account opening in 2-3 days and sometimes even in one day,
so the time limit should be reduced so that the users are interested in opening
the account.
5. A
lot of Idia advantage’s customers have been a result of “Word of Mouth”
awareness. If Idia advantage could now focus on enhancing their Brand presence
through marketing activities then Idia advantage has the potential to attract
more customers.
LIMITATIONS
The following are the certain limitations of the study:
1. Time constraint
2. Geographical
constraint
3. The survey is limited
to few areas in Jaipur
- Jaipur city is new place for me so I could not find potential customer in different places
- I am new in this field and I have no any past experience of opening Demat account
6. People are reluctant to give appointment and
real information
7. Product are expensive compare to other
products in the field
- Most of the people are not aware of the share market how to trade so it’s hard to convince them
- Jaipur is a very big city so it’s not easy to reach every single customer
:
BIBLIOGRAPHY
· www.Idia advantageharmony.com
· www.Idia advantagebroking.com
· www.google.com
· www.Idia advantagetrade.com
· www.timesofindia.com
· www.ivcj.com



