A
SEMINAR
REPORT
ON
EMPLOYER
DOWNSIZING IN INDIA FROM BOOM TO GLOOM
Submitted
by:
PANKAJ
KYAL (psom-B)
MBA-II
Semester
POORNIMA
SCHOOL OF MANAGEMENT
ISI-2,
RIICO Institutional Area,Goner Road, Sitapura, Jaipur
Acknowledgement
Indebted
to them for providing us such a wonderful opportunity to search for such a
prestigious project.
We
have no words to express our appreciation for all the search work that they did
and for providing us all necessary information required and we with deep sense
of gratitude, wish to express our appreciation to our seminar guide Miss Divya makkar. and Miss Pratima goyal Although words hardly suffice, we are deeply without
whose support this report would not been possible.
We
wish to express our gratitude and indebtedness to Mr. R.K Agarwal our Advisor for his encouragement .Valuable
suggestion, helpful comments and constructive criticism.
We
also thank to our faculty members for providing needed support and
encouragement at various stages and also classmates for cooperating with us.
In
the end, on behalf of our college we are thankful to R.T.U and the faculty
members of R.T.U as a whole for rendering all the possible services and resources,
which ultimate enabled us to complete this seminar report successfully.
PANKAJ
KYAL
MBA- II-SEMESTER
s.no.
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CONTAINT
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Page No.
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1.
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PREFACE
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4
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2.
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EXECUTIVE
SUMMARY
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5
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3.
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INDUSTRY
PROFILE
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30
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4.
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OBJECTIVE
OF STUDY
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38
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5.
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SCOPE
AND PURPOSE
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40
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6.
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RESEARCH
AND METHODOLOGY
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40
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7.
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FINDING
DATA AND ANALYSIS
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41
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8.
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CONCLUSON
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41
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9.
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RECOMMENDATION
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42
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10.
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LIMITATION
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43
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11.
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BIBLIOGRAFY
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43
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PREFACE
As employee downsizing has become increasing
everywhere in recent years, the study of this phenomenon has assumed greater
significance. This article develops an integrative framework that incorporates environmental
and organizational antecedents as well as the implications of downsizing for
individuals and organizations. Key empirical studies are reviewed and major patterns
and contradictions are identified. The authors identify and discuss theoretical
and methodological concerns related to the extant literature and provide
recommendations for future research aimed at developing a better understanding
of employee downsizing.
The
thing that people need to remember is that downsizing may be back on the front
pages, but the downsizing never slowed down. Downsizing has been a constant and
regular feature of the new working world, and it will continue to be.
EXECUTIVE
SUMMARY
INTRRODUCTION
Meaning of downsizing
Downsizing
has become a popular (or is it, unpopular?) topic in recent years. Like many
other aspects of the business universe, downsizing has neither totally negative
nor positive effects. Your perception usually depends on your role, as
employer, employee, investor, vendor or personal situation.
Definition
Reducing the total number of employees at a
company through terminations, retirements, or spinoffs.
Downsizing is something akin to retrenchment. When a company or government
goes through retrenchment, it reduces outgoing money or expenditures or redirects
focus in an attempt to become more financially solvent. Many companies that are
being pressured by stockholders or have had flagging profit reports may resort
to retrenchment to shore up their operations
and make them more profitable. Although retrenchment is most often used in
countries throughout the world to refer to layoffs, it can also label the more
general tactic of cutting back and downsizing.
Companies can employ this tactic in two different ways. One way is
to slash expenditures by laying off employees, closing superfluous offices or
branches, reducing benefits such as medical coverage or retirement plans,
freezing hiring or salaries, or even cutting salaries. There are numerous other
ways in which a company can employ retrenchment. These can be non-employee related,
such as reducing the quality of the materials used in a product, streamlining
the process in which a product is manufactured or produced, or moving
headquarters to a location where operating costs are lower.
Alternatives to Downsizing
Major changes such as mergers, reengineering,
enterprise resource planning systems (ERP), and restructuring often result in
downsizing. It doesn't have to be that way. Here are proven alternatives that
can help you cut costs while ensuring the commitment of valued employees.
The Need to Change
Market pressures force organizations to
change rapidly. Given this unrelenting pace, leaders find they no longer can
mull over decisions before taking action. Organizations must be nimble in
considering and acting on changing needs in staffing. Leaders must ask:
Ø What
mix of skills do we need today?
Ø What
skills are we likely to need in the future?
Ø Do
we have the right number of people employed today?
Ø How
will these numbers change in the future?
Ø How
do our staffing costs compare to others in our type of business?
Long-Term Staffing Alternatives
1. Hiring Linked to Vision
The institution identifies what skills it will need in order to meet its vision and goals. During job interviews, human resources and department managers need to ask questions specifically related to skills it will need now and in the future. This strategy helps assure that you are recruiting and hiring people who can meet future challenges.
2. Cross Training
By understanding the skill mix of staff
today and linking it to the skills needed in the future, the organization
allows individual employees to determine what they need to do in order to remain
gainfully employed. It also gives the training department a clear mandate
regarding the type of skills training they need to make available to staff.
In Prahalad and Hamel's excellent book Competing
for the Future, they suggest that businesses identify their core
competencies and build strategies based on these fundamental building blocks.
This provides a foundation for the organization and employees to build a career
development process that matches what the organization needs.
3. Succession Planning
The institution needs to identify the types of management and technical skills it needs in various positions. Human Resources should work with line managers to identify likely candidates so that they can begin preparing them for positions once they become vacant. Often, succession planning is left to chance. Baseball provides a good analogy for effective succession planning. With its farm systems, players move up from A to AA to AAA as their skills increase and as openings occur.
4. Redeployment within the Organization
Ø Redeployment
can be linked to "Alternative Placement," but it seems to be used
most often within the organization. Successful redeployment requires:
Ø A
sophisticated career management process so that managers and employees are
aware of open positions.
Ø Career
assessment and development activities that allow people to get ready for
positions. One company linked individual career planning to corporate
objectives so that people could see how their plans fit into overall direction.
It allowed individuals who wished to remain within the company to make career
development and placement decisions that increased their chances of succeeding.
5. Creating Value-Added and Revenue-Enhancing
Opportunities
This is an "Employee Buy Out" within the organization. A group of employees create a new business or line of service that the company can market. (3M is a leader in this form of entrepreneurship.) Of course, the company does not enter this agreement lightly. When Ford was about to sell the name Mustang to a foreign automaker, engineers asked Ford leadership for a chance to reintroduce a Ford version of the car. Leaders said they would agree if the engineers could demonstrate that the car could be built to certain stringent quality specifications and manufacturing time that rivaled their most efficient operations. On their own time, the engineers developed plans that met these requirements.
Cost-Saving Strategies
6. A Comprehensive Model
Automakers, as well as other industries in Japan, have adopted a series of steps they use as an alternative to downsizing. If the first step does not get the needed savings, they move to the next.
Compensation. 50% of compensation is
set, the other 50% is determined by profit or productivity measures.
Ø Hours.
Cut the number of hours.
Ø Wages.
Cut salaries.
Ø Placement.
Make arrangements with other employers who will agree to take displaced
workers.
7. Reduced Hours
A policy is established that either places everyone in a particular job category on a flexible working arrangement or creates a flex-pool made up of volunteers from the department. The goal is to reduce the number of hours worked by each employee.
Job sharing is a variation of flextime
and has been used successfully in many organizations. People divide a job between
them, with each person receiving proportionate benefits.
8. Lower Wages
Wages are lowered in order to save money. Wage reduction programs differ, but here are some typical elements:
Ø Everyone
in the institution is part of the wage reduction program.
Ø Executive
compensation is reduced by the highest percentage, followed by middle
management, with non-management staff suffering the smallest percentage of
loss.
Ø This
is usually a temporary program instituted to get through a downturn or until
other reductions such as attrition can take place.
9. Attrition
Ø Attrition,
or waiting for people to retire or leave on their own, can work in two ways:
Ø Natural
attrition. Positions are not filled as people leave. This can work in an
organization where turnover is sufficiently high to gain the savings quickly.
Ø Offer
voluntary early retirement or other packages to people within a certain
category, such as particular position or years of service. If this offer does
not result in enough savings, it is extended to a broader pool. In an agreement
between the Communication Workers of America and NYNEX, they created an
eight-step process for reducing costs.
10. Alternative Placement
Offer early retirement incentives to pension-eligible employees in a specific area. If that doesn't get sufficient response, expand the pool and so on. None of these options includes downsizing.
The organization makes arrangements with
similar institutions or suppliers for placement. A variation of this occurred
at AT&T: after the company said it would downsize, they ran ads letting
other technology companies know that there were many talented men and women
available for positions. Although they have been accused of using this as a
public relations gimmick, it has resulted in a significant number of requests
for more information about potential candidates.
11. Leave of Absence
People are offered a leave of absence with full benefits for a specified period of time to help an organization weather a downturn. Although people are promised a job upon completion of the leave, it may not be the same job or at the same pay level. This alternative must be used as a temporary measure to help an organization through a crisis.
12. Employee Buy-Outs
Some organizations have allowed employees to buy the operation that was slated for closing and set up their own business.
13. Shared Ownership
An alternative to "wage cuts" is concessions for equity. In other words, trading pay increases or pay cuts in return for company stock. This requires a high degree of employee participation in decision making. Employee ownership seems to falter when people are owners in name only, but are shut out of the decision making process.
14. Downsizing
Downsizing means that the organization makes a decision to terminate people against their will. Although sometimes described as "getting rid of dead wood," the sweep of downsizing is much broader. (If an organization really has so much dead wood, shouldn't those who allowed this condition to persist be the ones to go?)
There appears to be no good way to
downsize. Studies indicate that in over half the cases, it does not meet its
intended goals. And many companies find that they must rehire staff within a
year. Morale and productivity often plummet. Among employees who remain after
downsizing, more than half report increased stress. And the risk of violent
behavior of people laid off is six times that of their employed counterparts.
In a study of 531 large corporations, three-quarters reported having cut
payrolls. Of the 85 percent that sought higher profits, only 46 percent saw any
measurable increase. 58 percent sought higher productivity, but only 34 percent
saw even a slight increase. 61 percent wanted an increase in customer service
but only 31 percent achieved it.
Considering the Alternatives
There are a series of questions that
must be considered when thinking about staffing. To answer them will require
knowledge of the current situation, clear assumptions regarding the likely
possible futures that face the organization, and an ability to speak candidly
and listen carefully to the knowledge, thoughts, and opinions of other key
decision makers. These questions are divided into two parts: anticipating the
future and exploring options.
Get staff involved.
People want to be part of shaping
their own future. People are more committed to decisions they had a hand in
making.
Members of a Human Resources department
at Corning were asked to cut 30 percent of their costs,
and then finally to eliminate their
entire unit. Everyone was involved in considering alternatives that affected
their lives. Some choose to take severance packages, others asked for career
training, and so forth. It was stressful and contentious at times, but everyone
seems to be adjusting well to the changes.
There are many ways of getting an entire
organization excited and involved in changes. If you have an internal
organization development professional, he or she should be able to design
effective ways to meet this goal.
Experiment.
If the organization is reluctant
to try cross training, for instance, try it out before you make it the law of
the land. Pilot tests allow you to experiment, work out the glitches, and bail
out if the idea doesn't work.
These are suggestions, but you know what
works in your organization. Develop a strategy for engaging senior management
(and then the rest of the organization) that fits your unique culture. But act
now. Unless you are hidden away in some corner of the world that hasn't heard
about global competition and the need for rapid change, you have no time to
lose.
Alternatives to Layoffs
Layoffs
are done to save money. Unfortunately, they are usually a short term fix,
detrimental to the company. So why do so many companies persist in using
layoffs as a first choice for cutting costs, and what are some of the
alternatives.
Job cuts don't save money
In
"Organizational downsizing: Constraining, cloning, learning"
(McKinley, William, Schick, Allen G., Sanchez, Carol M. (1995) ISSN: 0896-3789)
the authors point out that "while downsizing has been viewed primarily as
a cost reduction strategy, there is considerable evidence that downsizing does
not reduce expenses as much as desired, and that sometimes expenses may
actually increase. More than thirty years ago, James Lincoln warned that the costs
of layoffs generally outweigh the payroll savings to be gained from them."
Job cuts reduce performance
John
Dorfman, a Boston-based money manager, analyzed the post-layoff performance of
a sampling of companies. The review included 11 to 34 months of data for the
companies sampled. His article Job
Cuts Often Fail to Bolster Stock reports
an average performance gain by the companies that had announced job cuts at
0.4% while the performance for the S&P 500 during the comparable time
period was a gain was 29.3%.
Prize-winning photographer Gary Green,
was laid off by the Akron Beacon, but remained a shareholder in Knight Rider,
the company that owned the paper. He addressed the annual stockholder meeting
saying "As a victim of the layoffs, I am the one suffering today. However,
the shareholders are the ones who will suffer in the long run. The talent will
leave. Circulation and revenue will continue to drop. The shareholders will be
left with a worthless product. Is this the future we want for our company?"
REASON OF DOWNSIZING
Merging of two or more firms:
When a certain firm combines its operations
with another firm and operates as a single entity, in order to stay in profit
or expand the market reach, it is called a merger. In
case of a merger, certain positions become redundant. The same work is done by
two different staff members. Usually in such a case, the company cuts staff to
eliminate redundancy in work. It is characterized by some employees leaving an
organization voluntarily, or by lay-offs, especially in case of higher
management positions.
Acquisition:
If one organization purchases another one,
there is a definite change in the management and the acquired company staff has
to face unemployment. The reason for this is the
same as the earlier case, viz to cut costs and and increase the revenues.
Change in management:
The change in the top brass of a company can
also result in downsizing. The working methods and procedures vary with the
management. Therefore, a significant change in the management roles may
drastically affect the employee size to suit a particular style of working.
Economic crisis:
This is the single biggest cause of
downsizing. Often, it consists of huge lay-offs by a number of organizations
across various domains. The recent economic recession facing the world, has triggered
a number of lay-offs in many reputed and popular firms in the world. According
to a survey conducted by the US Bureau of the Census, organizations consisting
of higher percentage of managerial staff downsize more than the ones with
higher percentage of production process employees.
Strategy changes:
Some companies may reduce certain areas of
operation and focus on other areas. For example, if a company is working on a
project in which there are no assured returns, it may downsize it's employees
working on that particular project. It focuses its resources on specific
projects, which could be profitable ventures.
Excessive workforce:
In a period of high growth, a company hires
excess staff, to meet the needs of a growing business. However, in times of
recession the business opportunities dwindle, leading to downsizing of the
surplus staff that was hired.
Increase in efficient work
flow and computerized services:
If an organization work process is extremely
fast and easily meets the requirements of the market, it may downsize some of
its workforce. Similarly, if manual work can be done by a machine, in a much
better and cost-efficient way, it also results in the reduction in the number
of employees.
Organizations catering to international
markets require a huge and efficient employee base. If this labor can be
obtained by 'exporting' the job to other countries, a huge downsizing takes
place in the parent country. For instance, if a certain job can be done more
effectively in India and is more viable economically there,
than in the United States, the business is operated from that country.
EMPLOYER DECISION IN
DOWNSIZING
Make a Decision. Decide if you can get by on a lower
salary. If so, how much less? Are the benefits a lower level job may have worth
what you are potentially giving up in a more lucrative position? Use a salary calculator to see what you could earn in a
different job.
Consider
Job Options. What are you interested in? What would
you like to do? I know someone who left her job as a college administrator to
work in a book store. Someone else left a financial services position to sell
real estate. Others I know have decided to work at home, in a seasonal job, or
at a couple of part-time positions. Review career
and job options to get ideas.
Give it a Try. When you're not sure what you want to
do, try it out. Consider a part-time job or volunteer to make sure that it is
really something you want to do. Before you give up a high paying job, it makes
sense to test the waters, if you can.
Revamp Your Resume. Resume experts usually tell you that
you should highlight your skills and experiences to enhance your employment
prospects. In this case, you will want to edit your resume, focusing on what
you want to do (rather than what you are doing). Tone it down, so you don't
come across as high-powered as you really are.
Use Your
Cover Letters. When writing cover letters focus on
your transferable skills that are relevant to the new job. You can use those
skills to help explain your transition. Here's an example of a career change cover letter.
Get to Know
Job Applications. You may never have had to fill out a
job application, so it's a good idea to get to know them. You may need to fill
out an online job application, a paper job application, or apply in person.
Here's what you need to know about job
applications and how to complete
them.
Job Search. This part is one of the simpler steps
in the process of downsizing your career. The higher the level the position the
less jobs are available and the more competition there is. The opposite holds
true, so you will have more choices and more job listings to consider when you're
looking for lower level jobs.
Start with the job search engines, then use the niche to find job postings in the geographic
location and industry where you would like to work.
Consider it a Transition. Instead of considering your new job a
step down, consider that you're doing something different. Every job is of
value, regardless of what we're doing. It's what you give - and what you get
out of your work - that's important.
Be Humble. This is probably the most important
advice I can give you. When you are moving down the career ladder, by choice or
not, you may not be considered as the important person you once thought you
were. Be humble, be flexible, and be willing to do what your bosses need you to
do.
Title
name - downsizing and the changing role of HR
Author
name – sahdev
Magazine
–Journal of management
Publisher
– SAGE Publisher
Date
– Oct-5-1999
Sahdev, Oct-5-1999, SAGE
Publisher, downsizing and the changing role of HR , This
paper examines the changing role of Human Resources (HR) in the specific
context of downsizing. It highlights the key dilemmas facing HR professionals -
on the one hand, the contribution of Human Resources Management (HRM) to the
achievement of business results has come under increasing scrutiny and, on the
other hand, most of the challenges of downsizing are people-related issues that
require sophisticated HR interventions. The paper reports the key findings of a
pilot study conducted in sixty organisations in the UK that downsized in the
last three years. The key conclusion of the study is that the role of HR has
become wide ranging, covering the strategic as well as implementation aspects.
The clear message from the study suggests that, unless there is alignment
between the two aspects, the envisaged benefits of downsizing are unlikely to
take place. Key challenges facing HR professionals are managing middle
managers, managing careers and managing employee expectations. There are
indications to suggest that the process role of HR is likely to become more important
in the medium and longer terms.
Title name - The impact of
downsizing on organizational career development activities and employee career
development opportunities
Publisher - University of South Carolina, USA
Date - 29 April 2002.
While most of the human resource management research on downsizing
has focused on the short term impact on laid-off workers and survivors, the
long term, systematic impact of downsizing on organizational career development
activities and employees' career development opportunities has received much
less attention. This article argues that the rationale for downsizing the
workforce, the goal of the downsizing and the rate, size and scope of the
downsizing differ dramatically across organizations shrinking their workforces.
Consequently, this article presents a theoretical framework for understanding
when organizations are likely to pursue different strategies for reducing their
core workforces, why downsizing organizations are likely to pursue different
strategies for changing the emphasis of their career development activities and
which employees are most likely to experience deteriorating career development
opportunities as a result. Hypotheses to guide future theory development and
empirical research in this area are discussed as well.
Title name - Career Anchors
Revisited: Implications for Career Development in the 21st Century
Author name - Edgar h.
schein
Magazine
–Journal of management
Publisher
– SAGE Publisher
Date- Nov. 1996
Organizations are undergoing a metamorphosis today. Whether one
speaks of "downsizing," "rightsizing,"
"flattening," becoming a "learning organization," or simply
of a "transformation" into something as yet unknown, no one would
deny that profound changes are occurring worldwide. These changes in the
occupational environment have implications for career development in the
future. Will there even be such a concept as an "organizational
career," or will careers become a more fragmented set of jobs held
together far more by what I have labeled the "internal career?" The
internal career involves a subjective sense of where one is going in one's work
life, as contrasted with the "external career," the formal stages and
roles defined by organizational policies and societal concepts of what an
individual can expect in the occupational structure. In studying careers
longitudinally, it became evident that most people form a strong self-concept,
a "career anchor," that holds their internal career together even as
they experience dramatic changes in their external career. But will the concept
of career anchor still be applicable in this rapidly changing world? What are
the implications for career development as we look at several future scenarios of
how the world might evolve further in the 21st Century
Title name - Survivor reactions to organizational downsizing: Does time ease the pain?
Author name - Tammy D. Allen,Deena M. Freeman,Joyce E. A. Russell,Richard C ,Reizenstein,Joseph O. Rentz
Magazine
–Journal of management
Publisher
– SAGE Publisher
Date - 16. DEC. 2010
The present study used work role transitions theory as a guiding
framework for examining changes in survivors' attitudes following an
organizational downsizing. A total of 106 managers experiencing a downsizing
provided data regarding organizational commitment, turnover intentions, job
involvement, role clarity, role overload, satisfaction with top management, and
satisfaction with job security at three different times. Although the results
generally indicated that downsizing had a significant impact on work attitudes,
that the impact varied over time, and that the initial impact was generally
negative; different patterns of results among the job attitudes studied were
also observed. For example, satisfaction with top management increased across
time, while job involvement decreased. Findings also indicated that changes in
role clarity, role overload, satisfaction with top management, and satisfaction
with job security were significantly related to changes in organizational
commitment and turnover intentions. Changes in job involvement also moderated
several relationships such that there was a stronger relationship between the
independent variable and the outcome variable when job involvement was higher
than when job involvement was lower. Theoretical and practical implications of
the findings and directions for future research are discussed.
Title
name - The difference between rightsizing and wrongsizing:
Author name - Davison, Barbara
Book – employee downsizing
Publisher – ICFAI publisher
Date -
July 01, 2002
DECREASED SALES, INCREASED COMPETITION,
ECONOMIC downturn, lost customers, cost-cutting mandates, and disproportionate
workforces. These are some of the sad facts of business life today. In the
response to these challenges, many businesses are repositioning and
reallocating both human and financial resources through a process called
"rightsizing."
Rightsizing, or "resizing" as
it's currently known, takes on many different meanings within organizations. It
can mean reducing the workforce, "downsizing" or eliminating
functions, reducing expenses, or redesigning systems and policies. It can also
involve "upsizing" (increasing the workforce in certain areas), and
"sidesizing" (repositioning the workforce to other areas).
Unfortunately, it can also include "wrongsizing," or losing key
talent that a company can't afford to lose.
These days, workforce reduction is one
of the most common rightsizing activities -- a decision sometimes driven by the
need for short-term profits. According to consulting firm Challenger, Gray and
Christmas, close to two million jobs in the U.S. were lost in 2001. The firm
reported an additional 255,000 job cuts in first quarter of 2002. And it's not
over.
Title
name - Relationships between firm attributes and downsizing.
Author
name - Friedman, Sam
Magazine
–Journal of management
Publisher
– SAGE Publisher
Date -
May 2, 1994
Based
on the conventional view that employee downsizing reduces labor costs and
boosts profitability, several studies belonging to this link have examined the
effects of firm performance (accounting, market-based, and efficiency measures)
on downsizing decisions.
There is general agreement across studies that
firm performance is an important factor in downsizing decisions, with
performance declines often resulting in employee reductions (Ahmadjian &
Robinson, 2001; Baumol et al., 2003; Budros, 2002, 2004; Coucke et al., 2007;
Hillier, Marshall, McColgan, & Werema, 2006; Kang & Shivdasani, 1997;
Tsai et al., 2006; Yu & Park, 2006). However, a few studies (Iqbal &
Shetty, 1994; Perry & Shivdasani, 2005; Yoo & Mody, 2000) have found no
significant relationship between firm performance and employee downsizing.
Title
name - Relationships between firm
strategies and downsizing.
Author
name - Joseph P. Daly
Magazine
–Journal of management
Publisher
– SAGE Publisher
A majority of the 11 studies
categorized in this link have investigated the effects of M&As on
subsequent employee downsizing. In these studies, downsizing is seen as an
avenue by which firms eliminate redundancies resulting from M&As. Findings,
however, have been mixed.
Specifically,
whereas Budros (2002), Conyon, Girma, Thompson, and Wright (2002), and Lehto
and Bockerman (2008) observed significant employment declines following
M&As, studies by Budros (1997, 2004), and Wagar (1997) did not. In
examining the relationship between M&As and downsizing, O’Shaughnessy and
Flanagan (1998) observed that the relationship between the two was contingent
on M&A type, with the likelihood of employee reductions being greater in
the context of related transactions.
Title
name - Relationships between firm governance, CEO characteristics, and
downsizing.
Author
name – Deepak k data
Magazine
–Journal of management
Publisher
– SAGE Publisher
Studies
belonging to this link have primarily used agency theory arguments in assessing
the effects of governance mechanisms (board characteristics, ownership
structures, and compensation systems) on employee downsizing. In an early
attempt at understanding the relationships between ownership structures and
downsizing, Bethel and Liebeskind (1993) found that firms with greater
blockholder ownership experienced higher levels of employee reductions. In
contrast, Filatotchev et al. (2000), in their study of layoffs among firms in
Russia, Ukraine, and Belarus, observed no relationship between institutional
ownership and downsizing.
Title
name - Relationships between downsizing,
perceptions of trust and justice, and work
environment changes.
Author
name - Deepak K. Datta, James P. Guthrie, Dynah Basuil and Alankrita Pandey
Magazine
–Journal of management
Publisher
– SAGE Publisher
The limited research
belonging to this link explores the effects of downsizing on organizational
trust, perceived justice, workplace conflict, and changes in the work
environment. The role of perceived justice in the context of downsizing was
first highlighted by Brockner et al. (1994). They found that layoff severity
did not have a perceptible impact on organizational trust and support when
survivors perceived high procedural fairness.
However,
under conditions of low perceived procedural fairness, layoff severity had a
significant
deleterious effect on organizational trust. In a subsequent study, Mansour-Cole
and Scott (1998) found that survivors perceive greater procedural fairness when
they learn about impending layoffs from their managers and not from other
sources.
Title
name - Relationships between downsizing
and turnover intent and absenteeism.
Author
name - Kalimo, Raija;
Taris, Toon W.; Schaufeli, Wilmar B.
Magazine
–Journal of management
Publisher
– SAGE Publisher
Date
– Apr. 2003
Most
of the studies belonging to this link have examined the effects of downsizing
on the likelihood of voluntary turnover among survivors. Findings suggest that
although downsizing increases the likelihood of such turnover (Allen et al.,
2001; Trevor & Nyberg, 2008), the effects are less pronounced when
employees have greater task self-esteem, are more optimistic, and/or exhibit greater
organizational commitment (Armstrong-Stassen, 1994; Mone, 1994; Spreitzer &
Mishra, 2002). In addition, Armstrong-Stassen’s (1994) findings suggested that
turnover intent is lower when employees feel a sense of powerlessness; with the
opposite being true when they have a greater sense of mastery (i.e., they
believe that they have greater control of their destiny) or when they perceive
greater threat of job loss.
Title
name - Relationships between downsizing
and work performance.
Author
name - Shaw, J. D., Gupta, N., & Delery,
Magazine –Journal of management
Publisher
– SAGE Publisher
Date - 2005
The
studies here primarily focus on the effects of downsizing on the quantity and
quality of survivors’ work. Studies indicate that downsizing results in reduced
creativity (Amabile & Conti, 1999) and also has a negative impact on
different aspects of quality improvement (Mishra & Mishra, 1994). Amabile
and Conti (1999) attributed the reduced creativity to the deterioration in the Downloaded
from work environment following downsizing. In addition, there is some evidence
that downsizing results in a significant decline in other dimensions of work
performance (Amabile & Conti, 1999; Gilson et al., 2004; Mishra &
Mishra, 1994; Travaglione & Cross, 2006).
Title
name - Organizational Outcomes of
Employee Downsizing
Author
name - Cameron, K. S.
Magazine
–Journal of management
Publisher
– SAGE Publisher
Date
- 1994
Much
of the research belonging to this stream is geared toward addressing the basic question,
“Does employee downsizing result in improved organizational performance?”
Proponents
of employee downsizing have long argued that downsizing represents a rational tool
that managers can use to improve organizational productivity and efficiency (Cascio
& Young, 2003). Improved firm performance can come from reduction of labor
costs (which, in many organizations, is the largest component of the cost
structure), provided reductions result in the remaining employees working at
higher productivity levels.
Title
name - Relationships between employee
downsizing and market returns.
Au
Magazine –Journal of management
Publisher
– SAGE Publisher
thor
name - Chalos, P., & Chen, C. J. P.
Date
- 2002
Our review identified 12
studies that have used the event study methodology to examine shareholder wealth
effects associated with employee downsizing announcements.
The
wealth effects have been typically measured as cumulative abnormal returns
(CARs) or cumulative prediction errors (CPEs) around the announcement day.
Examination of research belonging to this reveals that, on average, downsizing
announcements have a negative effect on stock price.
Title
name - Relationships between employee
downsizing and firm profitability.
Author
name - S. J., & Mishra, A. K.
Magazine
–Journal of management
Publisher
– SAGE Publisher
Date
- 1993
A
number of studies in Stream IV have sought to examine whether downsizing leads
to improved firm profitability. Findings, however, have been mixed. Studies by
Bruton, Keels, and Shook (1996); Chen et al. (2001); Espahbodi, John, and
Vasudevan (2000); Kang and Shivdasani (1997); Palmon et al. (1997); and Yu and
Park (2006) suggest that employee reductions lead to performance improvements.
Interestingly, Espahbodi et al. (2000); Kang and Shivdasani (1997); Palmon et
al. (1997); and Perry and Shivdasani (2005) observed that such improvements occurred
2 to 3 years after downsizing.
INDUSTRY
PROFILE
Abstract:
Steel
Dynamics (SDI) is a steel producer and metal recycler in the US. The company
operates in the US, where it is headquartered in Fort Wayne, Indiana and
employs about 6,000 people.
The company recorded revenues of $3,958.8 million during the financial year ended December 2009 (FY2009), a decrease of 51% compared with FY2008. The operating profit of the company was $119.5 million during FY2009, a decrease of 85.9% compared with FY2008. The net loss was $8.2 million in FY2009, compared to a net profit of $463.4 million in FY2008.
The company recorded revenues of $3,958.8 million during the financial year ended December 2009 (FY2009), a decrease of 51% compared with FY2008. The operating profit of the company was $119.5 million during FY2009, a decrease of 85.9% compared with FY2008. The net loss was $8.2 million in FY2009, compared to a net profit of $463.4 million in FY2008.
Products/Services:
Steel
Dynamics is a steel producer and metal recycler in the US. The company's key
products and services include the following:
Hot-rolled steel
Cold-rolled steel
Coated steel products
Specialized galvanized sheet steels
Structural steel beams and pilings
Billets
Rails
Merchant steel products (including angles, plain rounds, flats, and channels)
Merchant beams
Channels
Specialty structural steel sections
Fabrication of trusses, girders, steel joists, and steel decking
Metals recycling
Liquid pig iron
Iron nuggets
Hot-rolled steel
Cold-rolled steel
Coated steel products
Specialized galvanized sheet steels
Structural steel beams and pilings
Billets
Rails
Merchant steel products (including angles, plain rounds, flats, and channels)
Merchant beams
Channels
Specialty structural steel sections
Fabrication of trusses, girders, steel joists, and steel decking
Metals recycling
Liquid pig iron
Iron nuggets
PENNER
LIMITED
Pennar
Industries Limited (Pennar), one of the top ten producers of cold rolled steel
strips in India, had 650 workers and 630 staff (non-unionized workers,
supervisors, and managers) in 1997. Although over-manned and inefficient, the
company had been profitable in the domestic market protected by government
licensing and high import tariffs. As real competition, unleashed by
globalization, began to bite in 1998, the company bought out 142 workers and
224 staff through a Voluntary Retirement Scheme (VRS). The severance
compensation offered was very generous. In spite of reducing the workforce and
improving productivity, Pennar ran into heavy losses by 2000. The management
decided to downsize further, but it had no money to match the 1998 severance package.
The surplus workers would have to go with the statutory compensation and staff
without any compensation at all.The unions rejected the VRS for workers
outright when they learned that it offered just one-third of the compensation
given in 1998. They wanted at least two months' pay. The negotiations went on
without any change of heart on either side. Each Head of Department drew up a
list of their workers and staff to be retrenched and called the redundant staff
one by one and told them to resign and leave without expecting any
compensation. Many resigned and left but some resisted and abused the managers
verbally, but there were no cases of violence or litigation. The new VRS for
workers was formally announced on April 20, 2001. None came forward. They stuck
to their demand for eight weeks' pay as compensation. Gradually, however, the
workers' resistance weakened and they accepted the VRS and left peacefully.
This case is useful for examining the human resource management issues and
process for downsizing.
DOWNSIZING IN 2000–01
a) Staff ‘Resignations’
Between January and July
2000, up to 80 staff had been quietly persuaded to leave with six months’ pay as total compensation.
This was very small compared to the VRS compensation offered in 1998. But the
staff who left had realized that expecting a similar package was unrealistic.
In August 2000, around the time that the company applied to the Labor Commissioner
for permission to retrench 212 workers, it decided to terminate the services of
160 staff
without
giving them any severance pay other than standard entitlements such as notice
pay and gratuity. (Compared to the workers, the staff would find it easier to
get new jobs be- cause their skills were more varied.) The Heads of Depart-
ments (HoDs) were given a target percentage and asked to decide who among their
staff should leave and who should stay. With the help of middle managers, each
HoD listed the surplus staff. The employees knew about this move but not the
extent of redundancy. So there was a lot of speculation even among the managers.
The Heads put the staff into three sets: those who had to
be retained because of their key skills and superior perfor- mance; those who
needed to be sent away because of unsat- isfactory performance and/or attitude
problems; and, the rest. From within the third set, each HoD had to decide who
should be sent away and who retained to meet the staff re- duction target for
his department. Eventually, 160 staff were identified by the HoDs as redundant.
These employees had been with the company or its parent for anything from five
to twenty years. Some of them had even applied for volun- tary retirement in
1998 but had not been allowed to leave because the
company needed their skills.
There was no general announcement about staff reduc-
tion. It was each HoD’s job to tell his redundant staff that they
should resign and leave. Some HoDs refused to do it. They said that they would
not be able to tell their staff to go away without compensation. So Rama Rao
sat with each HoD concerned and met them individually. He told them that the
company had always been generous to its employ- ees; but it was now going
through such bad times that there was no money to pay them any compensation
whatsoever. If the company retained them, there would be no money to pay their salaries.
Once they knew that they were redundant, many of them
started looking for jobs elsewhere, and about 40 left when they found suitable
ones. The rest could not find any jobs. Some wanted six months to a year with
full pay to find an alternative job. The company refused, but in special cases
gave them up to four months’ basic pay as notice pay.
A
few, angry at being let down by the company they had served loyally for several
years, resigned quietly and left. Three or four used highly abusive language to
vent their anger and frustration. There were, however, no cases of violence.
Several
staff refused to resign. They insisted on the terms of the 1998 severance
package as a condition for leav- ing. They knew very well that while they did
not have the legal protection which unionized workers enjoyed, they could not
be easily terminated. In practice, the judiciary had not been supporting
termination of employment under the
discharge simplicitor clause.
Judges tended to treat the right to
employment as more
fundamental than the validity of any contract employees may have signed or
accepted. Moreover, many companies found it difficult to prove conclusively
that there was a fair and objective application of norms in select- ing the
staff to be terminated.
Nevertheless, a discharge
simplicitor letter was issued to 10 staff.
Eventually, they also came forward to submit their resignations. The company
accepted their resignations and withdrew their termination letters. One brought
political pressure through a Member of Parliament to retain his job. But later,
realizing the futility of clinging on, he resigned. “There was considerable pain all around,” admits
Rama Rao reflecting on the events, “but in the
end the resignations went off quite smoothly.”
There was no attempt by the staff to approach the court,
either singly or in groups, to challenge the termination of employment.
However, two lower level staff who had re- signed and left without any protest
went to the labor court. They demanded the same compensation as workers. They
claimed that they were really workers with no supervisory function but wrongly
categorized by the company as staff and therefore denied the benefits of VRS
given to unionized workers. The court rejected the plea when the company pro-
duced evidence that they had some function above that of workers. Although it
won the case, the company lost a lot of high value managerial time and
resources in defending its position.
Retrenchment
According
to the Industrial Disputes Act, 1947, retrenchment is the termination by the
employer of the service of the work- man for any reason whatsoever, otherwise
than as a punish- ment inflicted by way of disciplinary action, but does not
include (a) voluntary retirement of the workman, (b) retire- ment of the
workman on reaching the retirement age of superannuation, or (bb) termination
of the service of the workman as a result of the non renewal of his contract of
employment, or (c) termination of the service on the ground of continued ill health.
Section 25N prohibits the
employer from retrenching
any workman until
1)
he has been given three months’ notice in writing indicat- ing
reasons for retrenchment, and the period of notice has expired, or wages in
lieu of such notice has been paid;
2)
the workman has been paid a
compensation equivalent to fifteen days’ average pay for each completed year of ser- vice; and
3)
a notice in the prescribed
manner is served to the appro- priate government authority and its permission
is ob- tained. Such permission or refusal shall be granted only after making
such inquiry as the authority deems fit. However such a permission shall be
deemed to be granted if no communication is received from the author- ity
within sixty days from the date of notice.
The
employer shall, as a rule, retrench first the work- man who came last (“last come first go”). Extraordinary situ- ations
may justify variations of this scheme.
Layoff
Section
2 (kkk) 8 of the Industrial disputes Act, 1947, defines “lay-off” to mean the “failure”, “refusal” or “inability” on the part of employer to give employment
to any number of workmen on account of shortage of coal, shortage of power,
shortage of raw material, accumulation of stock, breakdown of machinery, or for
any other reason.
Section 25M, which imposes
prohibition on lay-off,
provides:
(1)
No workman (other than casual
workman) whose name is borne on the muster rolls of an industrial establish-
ment shall be laid-off by his employer except with the prior permission of the
appropriate Government or such authority as may be specified by the government
by notification.
(2) An application for permission shall be made
by the em- ployer in the prescribed manner stating clearly the rea- sons for
the intended lay-off and a copy of such application shall also be served
simultaneously on the workmen concerned in the prescribed manner.
(3)
The appropriate Government or
the specified authority, after enquiry can grant or refuse to grant such
permis- sion and a copy of such order shall be communicated to the employer and
the workmen.
(4) Compensation equal to fifty percent of the
total of the basic wage and the dearness allowance, shall be paid to the
workman for all days during which he is laid off, provided he has completed
continuous service of at least one year.
Voluntary Retirement Scheme
(VRS)
Voluntary
Retirement has been introduced in India to en- courage surplus workers to
retire prematurely and voluntar- ily. Any employee who is eligible by virtue of
age and/or service can apply for early retirement when the scheme is open. Usually,
the schemes are voluntary. The company is not obliged to accept every
application for early retirement. The company may not force eligible employees
to opt for early retirement either.
The main
features of the various VRS offered by mem-
bers of the Confederation of
Indian Industry are as follows:
1. Option for employees to take compensation as pension or a lump
sum.
2. Gratuity benefits in terms of the Gratuity Scheme and rules and
regulations of the Gratuity Fund.
3.
Disbursal
of the amount standing to the credit of the employee in his P.F. [Provident
und] Account according to the rules of the P.F. scheme.
4. Encashment of leave according to the rules of the company
5. Medical Benefits according to the current Medical Insur- ance
Scheme.
6. Bonus, if applicable, on pro-rata basis.
OBJECTIVE OF STUDY
The main objective of the
study is to evaluate the impact of employee downsizing Indian job for boom to
gloom. The study has aim to cover following objectives:
1. Defining what is downsizing.
2. What was the main problem in
employee downsizing.
3. To study the HR issues arises due &
retrenchment strategies.
4. To study the limitation of
employee downsizing.
Less Distorted Communications:
A
combination of management layer reduction
can help here.
Greater Action-Orientation; Less
Analysis-Paralysis:
This
usually implies reducing the headquarters staff role in decision making, or
using something like IBM's contention system that requires the constant
collaboration of staff and line to reach major decisions. Achieving this
commonly hoped for objective also usually implies changing the mix of skills of
your managers as well as their number.
Quicker Diffusion of New Ideas:
Making
your company more innovative is an important objective, especially for those
businesses facing stalemated positions in maturing markets. Becoming more
innovative frequently is facilitated by giving fewer people veto power over new
ideas. As we have already discussed, while moderate organization streamlining
can be helpful, demassing can bring with it a new corporate culture
inhospitable to innovation.
Facilitating Synergies Among the Company's Divisions and
Departments:
The
easiest way to bring this about, structurally, is by reducing the number of
divisions and departments that need to interact; then limit the hierarchy in
each that can stand in the way of the interaction. As with promoting
innovation, downsizing is not enough to encourage increased cooperation across
organizational lines. Coordinating mechanisms, such as carefully chosen
committees and task forces, as well as incentives and rewards for behaving this
way are needed.
Higher General
Manager Morale:
This
can come when staff groups that tend to second guess line managers are reined
in (assuming the individual managers are able to solo without their
"support." Reducing the overall number of managers can, to a point,
increase the morale of those remaining by giving them full time management jobs-
Focusing Managers' Attention on Customer Needs, Not on Internal Procedures: this
requires a combination of limiting the hierarchy between key managers and key
customers, and managing the operation with a short rule book.
Placing Power and Authority in Hands of
Managers Closest to Customers:
This,
also, can result by reducing management layers and delegating decision making
on matters of immediate concern to customers to those who deal with them most
frequently.
Easier to Pinpoint Individual Responsibility for Business Performance:
Easier to Pinpoint Individual Responsibility for Business Performance:
This should be a natural result from
creating a streamlined organization structure and a test if it is sufficiently
streamlined. Responsibility for economic performance should not be lost among
overlapping layers of managers. Key managers should have both performance
targets and most of the resources needed to achieve them.
Increased Management Productivity:
on
a manager-by-manager basis this usually happens by increasing the number of
people reporting to each. Company wide, management productivity can be tracked
by watching for improvements in "management value added."
SCOPE AND PURPOSE
The
scope of study is very wide and when the economy is in down point of trade
cycle the scope of retrenchment become very wider. Retrenchment strategies
are used in all corporate sector. At the time of rescission retrenchment
strategies are widely used by company. Determine the
size and scope of any work force restructuring, including potential downsizing
Improve targeting in any labor restructuring program, including
identification of skilled workers critical to the operations of the enterprise
Enter into more informed negotiations and discussions with trade
unions and labor representatives
Ensure fairness and transparency of the process.
RESEARCH METHODOLOGY
The data for the study will by collected by using secondary
sources. The data will collect by using various techniques and sources which
are briefly described below. This study will be primarily focused employee
downsizing Indian job for boom to gloom.
·
HR reviews
·
Journals
·
Magazines
·
Websites
·
Newspaper
FINDINGS, DATA & ANALYSIS
·
Planned Downsizing: A Sustainable Alternative
·
Employer Downsizing -SUMATI REDDY
&PUBLISHER ICFAI
·
Journal Management
·
Causes and Effects of Employee Downsizing
·
The effect of gender and organizational level
on how survivors appraise and cope with organizational downsizing.
·
Taking a positive approach to organizational
downsizing.
·
Strategic Management Journal.
·
Academy of Management Journal
CONCLUSON
Restructuring,
rightsizing, streamlining, making redundant, retrenching, reduction in
force, selective
shrinkage, dehiring, delayering, reengineering, rebalancing, outplacing— these
are just a few of the phrases or euphemisms used to describe downsizing, a
phenomenon that has become a ubiquitous fact of modern-day organizational life.
Some management issues
appear to receive a disproportionate amount of academic research relative to
the magnitude, importance, or prevalence of the phenomena in the “real world.”
This is clearly not the case with downsizing
research. Although research on downsizing is growing, it is still dwarfed by
the magnitude of this phenomenon in the marketplace. There are a host of
theoretically and practically important issues in need of additional research.
Now, more than ever, organizational
researchers need to apply relevant methodologies to these important and complex
research questions. We hope that our review informs and stimulates further work
in this regard.
RECOMMENDATION
Your
first step has to be deciding what you want. Maybe you really enjoy your job —
maybe you’re willing to do the work of as many people as necessary to keep your
comfortable job. If that’s the case, it’s worth going to your supervisor and
informing them of that fact. In my experience, just informing them is enough.
Don’t ask for a way to prove it; don’t try to subtly suggest it. If you’re on
the ‘Maybe’ list, though, you’ve probably just tipped yourself on to the ‘Keep’
list.
But the
opposite is equally likely. You could be just punching that time clock. Are you
ready to move on? If so, don’t wait for the axe to fall. Start planning your
escape: hunt for a new job or plan another first step. As soon as you’re ready
to move on, approach your boss about negotiating your last few days. If job
cuts have been announced, you can probably negotiate for the full severance
package they were going to offer. If the plans to downsize are still very
quiet, it’s harder to request a severance package but not impossible. Don’t run
out the clock, though. You might be surprised to learn that you’re on the ‘Keep’ list when you already had your bags
packed. Worse, you might prevent one of your peers who really wanted to stay
from doing so.
LIMITATION
The
study might be limited by following factors:
1. Reliability
& validity of data as it is called from secondary sources.
2. Personal
limitation- as all analysis & interpretation based on my knowledge &
content.
3. There
is lack of proper time.
4. And the
literature in this particular topic is limited.
BIBLIOGRAPHY
1. Allen,
Richard Director (00123242); Feb2003, Vol. 56 Issue 7, p56, 4p, 10 Color
Photographs. ”50 ways to leave your loses”.
2. McCormick,
David International Economy; Summer2008,
Vol. 22 Issue 3, p66-69, 4p
3. www.investorwords.com/1571/downsizing.html#ixzz1FiLqRZu
Lcribd.com/doc/22419238/growth-of-bpo-sector-and-its.
4. http://www.roberttomasko.com/Downsizing.Ch3.html
5. Planned
Downsizing: A Sustainable Alternative
6. Employer
Downsizing -SUMATI REDDY
7. Journal
Management
8. Causes
and Effects of Employee Downsizing
9. The
effect of gender and organizational level on how survivors appraise and cope
with organizational downsizing.
10. Taking
a positive approach to organizational downsizing.
11. Strategic
Management Journal.
12. Academy
of Management Journal
13. http://www.lifehack.org/articles/management/dealing-with-downsizing-how-to-
prepare.html
15. Downsizing and the changing role of HR. By: Sahdev, Kusum; Vinnicombe, Susan; Tyson, Shaun.
International Journal of Human Resource Management, Oct99, Vol. 10 Issue 5,
p906-923, 18p, 1 Chart, 4 Graphs; DOI: 10.1080/095851999340224
16. Survivor reactions to organizational downsizing: Does time
ease the pain?By:
Allen, Tammy D.; Freeman, Deena M.; Russell, Joyce E. A.; Reizenstein, Richard
C.; Rentz, Joseph O.. Journal of Occupational & Organizational
Psychology, Jun2001, Vol. 74 Issue 2, p145-164, 20p
17. THE IMPACT OF DOWNSIZING
ON ORGANIZATIONAL CAREER DEVELOPMENT ACTIVITIES AND EMPLOYEE CAREER
DEVELOPMENT OPPORTUNITIES. By:
Feldman, Daniel C.. Human Resource Management Review, Fall95, Vol. 5
Issue 3, p189, 33p

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